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Herşey gönlünce olsun,
Trustoo ekibi❤️
muito top os caras são bons demais no atendimento suport 10
Agradecemos sua avaliação de 5 estrelas! É ótimo saber que nosso aplicativo e serviços não estão apenas atendendo, mas superando suas expectativas. Seu apoio significa tudo para nós.
Tudo de bom,
Equipe Trustoo❤️
very good app with wonderful support
Hello,
We're delighted to hear that you're enjoying our app and that you've had a positive experience with our support team! Providing excellent support is something we strive for, so it's fantastic to hear that you found it helpful.
If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!
Warm regards,
Trustoo Team
10/10 attention
Your fantastic 5-star review has truly made our day! We're ecstatic to hear that our app and services are not only meeting but also exceeding your expectations. Thank you so much for your invaluable support.
Warm regards,
The Trustoo Team ❤️
Support is great! Shan had his dev customize some styling for us, even though we haven't purchased the app!
Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️
Some options don't work like the "Show stars for products with no reviews" option. I tried to turn it off but the stars still appear on the products with no reviews on the store. But customer support did a great job of helping me and solving the concern.
Thank you so much for your valuable suggestion! Also thank you for your positive review. We will keep going to offer better service. Much appreciate, Esther
Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.
To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.
The final straw was being blocked from leaving a review. Trustoo seems more interested in stifling user input than fostering it.
In short, Trustoo is now overpriced for its limited features and indifferent to user feedback. Look elsewhere for a better experience.
Hi Holibag,
Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made this adjustment to balance the service being provided to our loyal customers and also to manage the operational expenses of the app.
Upon checking, we did not receive any messages or emails from you, and we do not have any recent history of conversation indicating that you have reached out to our customer service. Please do not hesitate to contact us if you need further assistance or have other concerns. We are always here to help. 😊
All the best,
Trustoo team❤️
obrigada, achei facil a instalação apesar de ser a primeira vez .... gostei bastante do resultado, suporte maravilhoso !
Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos muito satisfeitos em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.
Tudo de bom,
Equipe Trustoo❤️
Speedy customer service and a wonderful addition to my shop website!
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️
Very quick customer service. App is easy to use, can review and delete reviews quick enough. Thanks. Messaged a few times for help and they are so quick to respond and help out. Nona is a great help!
You're amazing for expressing your satisfaction by writing a review,Avant-Garde Equestrian . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona