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Friendly, professional, and speedy. Which is more than I can say of some assists I've experienced. I haven't tried the app yet so I'm not sure as to how well it will work for me. But I'll give it 4 starts based on my experience with your support lady.
Thank you for your review, Winsome Cats And Dogs! We're pleased that you found our support friendly, professional, and speedy. Since you left a 4-star rating, we'd love to know if there was something that didn’t meet your full expectations. If there’s any issue you encountered, we’d be happy to help. Don’t hesitate to reach out with any questions!
Trustoo Team
I'd like to change my previous review. The support team was able to fix my issue. I had to come online at midnight to get a live person but it was worth it and they were really good about it. The app needed some custom HTML that I don't know but that they were willing to implement for me
Thank you, thank you, thank you for your leaving us a review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️
Gostei muito do pessoal da equipe
Responderam minhas dúvidas.
Eu uso o plano gratuito .
Vou contratar o plano pago em breve .
Muito obrigado pelo seu feedback! Fico feliz em saber que você gostou do atendimento da nossa equipe e que conseguimos responder às suas dúvidas. 😊
Entendo que, apesar de sua experiência positiva, algo impediu que você nos desse 5 estrelas. Se houver algum detalhe ou aspecto específico que poderíamos melhorar para tornar sua experiência perfeita, por favor, compartilhe conosco. Sua opinião é extremamente valiosa para nós, e queremos garantir que sua transição para o plano pago seja ainda mais satisfatória.
Espero que possamos conquistar a sua quinta estrela em breve!
My initial experience with this app is really wonderful. The customer support is quick and friendly. Would love to use this app for any future store. Highly recommended!
Thank you for your feedback, Water Nest! We're thrilled you had a great initial experience with the app and that our support team was quick and friendly. We saw that you gave a 4-star rating, and we’d love to know if there’s anything we can do to improve. Don’t hesitate to reach out with any concerns or suggestions!
Trustoo Team
Just installed it, and busy playing around with it. Its simple and easy to setup. Looking forward to seeing how it brings more credibility to my store. Thank you. 4 stars for now, will see after it has worked on my store for a while.
Thank you for the kind words, Pure You! We're glad our live support met your expectations, but we noticed you left a 4-star review. Was there anything that didn't quite meet your needs? We're always looking to improve, so please let us know how we can make your experience even better. Feel free to reach out anytime for assistance!
Trustoo Team
melhor app para importar avalições amei bom atendimeto
Muito obrigado pelo seu feedback! Fico feliz em saber que você gostou do nosso aplicativo para importar avaliações e que o atendimento foi do seu agrado. Agradeço de verdade pela sua confiança.
Lamento, no entanto, que ainda não tenhamos conquistado as cinco estrelas. Se houver algo específico que possamos fazer para melhorar sua experiência ou qualquer sugestão para deixá-la perfeita, ficaremos felizes em ouvir. Nossa meta é sempre oferecer o melhor serviço possível e seu retorno é essencial para isso.
Esperamos poder superar suas expectativas em breve e ganhar essa última estrela!
Love you faith
Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.
the customer support are really nice and caring! awesome app as well
Thank you for your feedback, LEOPARD LUXE! We’re glad you found our support caring and the app awesome. Since you left a 4-star review, we’d love to know if there was anything that didn't fully meet your expectations. If you ran into any issues, feel free to reach out—we're always here to help!
Trustoo Team
good
super
Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.