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I have contacted the support twice and both time they took all the efforts to make sure my problem was solved quickly and efficiently. App works well. overall a 5 stars from me
I tried so many review apps, and most were incompatible with my theme. There are so many issues with other apps. Website speed and screen zittering etc.
But this app I did not have to do much. I installed and everything worked fine with my theme.
I had so many questions regarding this app functionality that Shan from customer service answered very professionally. Thank you for everything
Hi, Styleeo!
Thank you for sharing your experience with us! We're thrilled to hear that our review app worked seamlessly with your theme and that you didn't encounter the compatibility issues faced with other apps. Providing a hassle-free experience is important to us, and we're glad we could meet your expectations in this regard.
We're also delighted to hear that Shan from our customer service team assisted you professionally and answered all your questions. Your satisfaction is our priority, and we're committed to providing excellent support.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive and smooth experience with our app.
Thank you again for your kind words and support!
Best regards,
Trustoo Team
Great app, and very responsive team thanks jensen and developer team for the help! keep up the good work.
thanks
Thank you so much for your wonderful feedback! I'm thrilled to hear that you’re enjoying the app and that our team, especially Jensen and the developers, provided you with the help you needed. We truly appreciate your recognition of our efforts!
Your encouragement means a lot to us, and it motivates us to continue delivering great service and improving the app. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We’re always here to assist you!
I encountered a problem that I thought was unsolvable, but the support solved it quite quickly for me, the app is also easy to use, I recommend it.
Thank you so much for sharing your experience! I'm really glad to hear that our support team was able to resolve the issue quickly for you, especially one that initially seemed unsolvable. It’s also great to know that you’re finding the app easy to use—it’s something we strive for in every update.
Your recommendation means a lot to us, and we’re here to make sure everything continues to work smoothly for you. If you ever need anything in the future or have any ideas for how we can make things even better, we’re just a message away!
Best Customer Support & Great User experience with this application
Thank you so much for your amazing feedback! We’re thrilled to know that you find our customer support and user experience to be top-notch. We’re constantly working to ensure everything runs smoothly for our users. If you have any ideas or feedback on how we can continue to improve, we’d love to hear them. Thanks again for choosing Trustoo to support your business!
Best App The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.
Hi, almataf!
Thank you so much for your detailed and positive review! We're thrilled to hear that you find our app to be the best and that it works well for your needs. It's great to know that you appreciate the customization options for colors, the ability to send follow-up emails to customers, and the control over how and which reviews are displayed.
We’re also glad that our customer service chat has been helpful when you had questions. Our team is always here to assist you and ensure you have the best experience possible with our app.
If you ever have any more questions or suggestions for further improvements, please don’t hesitate to reach out. We value your feedback and are committed to continuously enhancing our app to meet your needs.
Thanks again for your kind words and support!
Best regards,
Trustoo Team
So far, multiple staff members have lent me a helping hand on numerous occasions.
Whenever I didn't know how to set something up, they always provided excellent support.
I'm very grateful for the staff's gentlemanly attitude and their ability to be considerate of users.
This review was posted from Japan.
I apologize if the translation is unnatural.
Hi, MIKAZUKI onlineshop
Thank you so much for your kind review! We're thrilled to hear that multiple staff members have been able to assist you on numerous occasions and that you find our support excellent. We greatly appreciate your acknowledgment of our team's courteous and considerate attitude.
Your satisfaction is very important to us, and we're here to ensure you continue to have a positive experience with our app. If you have any further questions or need assistance, please don't hesitate to reach out.
No need to apologize for the translation—it came through perfectly! Thanks again for your support from Japan.
Best regards,
Trustoo Team
If you're looking for a game-changer in managing customer reviews and building trust, Trustoo.io is the app you need! From the moment we integrated it into our Shopify store, the difference was remarkable. The interface is intuitive, the customization options are fantastic, and the real-time updates are a lifesaver.
A huge shoutout to Faith for her incredible support and expertise. Faith went above and beyond, providing personalized assistance that truly made a difference. Her dedication and knowledge are unmatched, and she’s a true gem in the Trustoo.io team.
Thanks to Trustoo.io and Faith, we’ve seen a significant boost in customer trust and engagement. If you're serious about enhancing your store's credibility and customer satisfaction, Trustoo.io is a must-have. Highly recommend!
Very good service when you need help!
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️
十分便利、設定又友善的 APP，如果商品需要評論的可以使用這款，也具有多國語言功能，非常方便！
I am a user from Taiwan.
Trustoo.io is a very user-friendly app, easy to operate, with detailed instructions and support for multiple languages. There are no obstacles to using it.
When there are questions, the customer service responds quickly, which is really nice!
I look forward to the future development of store reviews (not just product reviews), as this will help more businesses!
I highly recommend Trustoo.io!
您好，Taiwan Dog Years!
非常感謝您的正面評價！我們很高興聽到您認為我們的應用非常便利和設置友好。我們致力於提供多語言功能，以方便全球用戶使用。
如果您有任何進一步的問題或需要協助，請隨時與我們聯繫。我們將竭誠為您提供支持，確保您在使用我們的應用時有最佳的體驗。
再次感謝您的支持和寶貴意見！
祝好，
Trustoo 團隊