TT Ali reviews Product reviews , 4,391 条评论
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Pia was sure to take the time to review my complains because i was using a third app and the review won't display. She was able to fix that in a couple of time. Also What is cool about this app is that you can import review from other platform very interesting
Hi Essentique,
Thank you for sharing your experience! We're glad Pia could address your concerns promptly. It's fantastic to hear that you find the review import feature interesting. If you have more feedback or questions, feel free to let us know. We're here to help!
Warm regards,
TEAM TRUSTOO
this review app is really amazing and there support is mind-blowing. shan help me with everything i was not confirm.
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️
Best reviews app I've used so far. Easy, clear, and responsive on the mobile screen. That's an A+ for me.
TOCCOZ, thank you for your feedback! We're thrilled to hear that you find Trustoo to be the best reviews app you've used so far. If you have any suggestions for improvement or if there's anything else you'd like to share, please feel free to let us know.
Cheers,
TEAM TRUSTOO
Excellent customer service support.
Always quick to solve problems.
Your exceptional 5-star review has truly brightened our day! We're delighted to hear that our app and services are not only meeting but also exceeding your expectations. Thank you so much for your invaluable support.
Warm regards,
The Trustoo Team ❤️
Update: They fixed the issue and everything is fine now, thank you for support.
Original: Unfortunately, 50 emails/month is a lie. They count POS orders also even if there are no email addresses.
Hi there,
Thank you so much for your honest feedback. We sincerely apologize if it took time for us to finally sort out your concern. This should have been expedited if we had understood it very well. Please know that we will do our best to meet your needs.
If you encounter any problems, or if you have requests, please do not hesitate to reach out, and we will do our best to assist you.
All the best,
Trustoo Team
Very good application, besides being easy to use, they solve any problem that may occur, support responds immediately
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️
Shan helped me very quickly with my problem. I would like to thank her for her friendly and kind manner
Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.
Tudo de bom,
Equipe Trustoo❤️
Awesome Service I am Shopify Developer I Used This Application In almost More Then 150 Stores Very Easy To Install also Customer Service are Very Fast And Friendly
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️
Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.
To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.
The final straw was being blocked from leaving a review. Trustoo seems more interested in stifling user input than fostering it.
In short, Trustoo is now overpriced for its limited features and indifferent to user feedback. Look elsewhere for a better experience.
Hi Holibag,
Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made this adjustment to balance the service being provided to our loyal customers and also to manage the operational expenses of the app.
Upon checking, we did not receive any messages or emails from you, and we do not have any recent history of conversation indicating that you have reached out to our customer service. Please do not hesitate to contact us if you need further assistance or have other concerns. We are always here to help. 😊
All the best,
Trustoo team❤️
Great review app amazing customer support, They have so much to offer
We extend our heartfelt gratitude for your 5-star review! Knowing that our app and services are meeting your needs and exceeding your expectations is truly uplifting. Your support is immensely valued.
All the best,
Trustoo team❤️