Trustoo Product Reviews 评论中文客服
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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I needed new reviews app fast, because I was launching a new product. Unfortunately, Trustoo failed at the beginning. I tried to import reviews from Amzn, but when I filtered and deleted 1, 2, 3-star reviews, it deleted all of them, also 4 and 5-star. I tried to import it again and at some point app stopped importing reviews at all. A big waste of time when I was in a hurry... Messaged support and they told me there were some technical issues. When there are tech issues from the start and with such simple tasks, you can't rely on such an app in the long term, especially relying on it with your marketing when you have a bigger income. It's just money pouring out of your bucket.
Hi Paul,
We apologize for your experience, Paul. We need to follow the Shopify Policy, which is why there is no bulk deletion of 1,2,3-stars reviews. But we have amazing features that you can find helpful. Also, thank you so much for giving us a second chance to show you that we have more to us. We are happy that you are back with us. We promise we will do our best to develop more amazing features for you. I apologize for the misunderstanding and bad impression we gave you. If you need anything else, please know we are one message away.
I wish you all the best and success in the world.
Best regards,
Shan
This is a fantastic app and the support team were exceptionally helpful and friendly. Thanks so much!
Thank you for your fantastic review, Full Embrace! We’re glad to hear that you enjoy our app and our support team. We always try to be helpful and friendly to our customers. We appreciate your feedback and your support. Thanks for choosing Trustoo!
Finally I found amazing app for reviews. If you are looking for one no need to scroll more. Great and quick support too. Thanks Guys!
Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️
The app and customer support have been amazing! This app is definitely going to help my online store!
Muito fácil de mexer e ainda de grátis heheh estou amando! Espero vender muito com essa nova ferramenta.
Obrigado pela sua avaliação de 5 estrelas, Loja Dumbo Ofertas! Fico contente em saber que você está amando o nosso aplicativo e que achou ele muito fácil de mexer e ainda de grátis. Eu também estou adorando ter você como nosso cliente! Espero que você consiga vender muito com essa nova ferramenta e que aumente a sua conversão e credibilidade. Se tiver alguma dúvida ou sugestão, por favor, me avise. Obrigado por escolher o nosso aplicativo!
Shan
10/10 support - if the app manages to fix our needs for internationalisation, this would be the best app ever - will update if we have news :)
Hello HEY HOLY,
Thank you for your fantastic feedback and rating! We're thrilled to hear that you've experienced 10/10 support from our team. We're committed to meeting your needs, and we're excited about the possibility of being the best app ever for you.
If there are any updates or changes related to internationalization, we look forward to hearing from you. Please feel free to reach out if you have any questions or if there's anything else we can assist you with.
Appreciatively,
Trustoo Team
Aweson, very fast. i like this app
We deeply appreciate your 5-star review! It’s wonderful to know that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.
Best regards,
Trustoo team❤️
awsome chat suppor i am a nebie in ecommerce and shopify they solve all my curies in 5 minuts and make me feel that my store is very important for them thanks
Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Shan❤️
Awesome customer support, responsive UI. I took 30 minutes deciding which review app to go for, this one is great. Do give it a try.
We greatly appreciate your 5-star review! It's fantastic to know that our app and services are not only meeting but surpassing your expectations. Your endorsement is invaluable to us.
All the best,
Trustoo team❤️
Handig te installeren app die veel mogelijkheden biedt.
Bedankt, bedankt, bedankt voor uw 5-sterrenbeoordeling! We zijn zo blij dat we uw vertrouwen en loyaliteit hebben verdiend met onze app en diensten. Uw feedback motiveert ons om te blijven verbeteren en uitzonderlijke service te leveren.
Al het beste,
Trustoo-team❤️