整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年3月20日

this review app is really amazing and there support is mind-blowing. shan help me with everything i was not confirm.

Woodemotions
巴基斯坦
使用應用程式 28天
Channelwill 已回覆 2024年3月22日

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

2024年3月1日

Really great app, the support team is was super helpful with my concerns and was able to solve my issue super fast!

LuvRosa
加拿大
使用應用程式 2個月
Channelwill 已回覆 2024年3月5日

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

2024年1月30日

Trustoo.io is an exceptional app for brands looking to showcase customer feedback effectively. Its ability to collect and display reviews in visually appealing widgets makes it a valuable tool for building trust with potential customers.

The app's multi-language support and auto-translation features are standout, catering to a global audience effortlessly. Additionally, its integration with social media and incentives for customer engagement, like review request emails and discounts for photo reviews, significantly enhance its utility. Overall, Trustoo.io is a user-friendly and efficient solution for any brand aiming to leverage customer reviews for growth and credibility.

Betabae
加拿大
使用應用程式 大約2個月
Channelwill 已回覆 2024年2月2日

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

2024年2月18日

Best reviews app I've used so far. Easy, clear, and responsive on the mobile screen. That's an A+ for me.

TOCCOZ
阿拉伯聯合大公國
使用應用程式 大約2個月
Channelwill 已回覆 2024年2月20日

TOCCOZ, thank you for your feedback! We're thrilled to hear that you find Trustoo to be the best reviews app you've used so far. If you have any suggestions for improvement or if there's anything else you'd like to share, please feel free to let us know.

Cheers,
TEAM TRUSTOO

2024年2月29日

Excellent customer service support.
Always quick to solve problems.

Idea giardino
法國
使用應用程式 9個月
Channelwill 已回覆 2024年3月2日

Your exceptional 5-star review has truly brightened our day! We're delighted to hear that our app and services are not only meeting but also exceeding your expectations. Thank you so much for your invaluable support.

Warm regards,
The Trustoo Team ❤️

2024年4月9日

Awesome Service I am Shopify Developer I Used This Application In almost More Then 150 Stores Very Easy To Install also Customer Service are Very Fast And Friendly

thelotusfab
印度
使用應用程式 2天
Channelwill 已回覆 2024年4月11日

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

2024年5月2日

fantastic customer service, very prompt and straight to getting my query resolved. Cannot fault their service. Will for sure be a long term customer.

SneekPeek
英國
使用應用程式 4天
Channelwill 已回覆 2024年5月5日

We're genuinely grateful for your stellar 5-star review! Learning that our app and services are not only satisfying but surpassing your expectations is truly gratifying. Your trust means the world to us.

Warmest regards,
Trustoo team ❤️

2024年3月21日

Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.

To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.

The final straw was being blocked from leaving a review. Trustoo seems more interested in stifling user input than fostering it.

In short, Trustoo is now overpriced for its limited features and indifferent to user feedback. Look elsewhere for a better experience.

Holibag
法國
使用應用程式 2個月
Channelwill 已回覆 2024年3月23日

Hi Holibag,

Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made this adjustment to balance the service being provided to our loyal customers and also to manage the operational expenses of the app.

Upon checking, we did not receive any messages or emails from you, and we do not have any recent history of conversation indicating that you have reached out to our customer service. Please do not hesitate to contact us if you need further assistance or have other concerns. We are always here to help. 😊

All the best,
Trustoo team❤️

2024年2月26日

Shan helped me very quickly with my problem. I would like to thank her for her friendly and kind manner

BANA DA AL
土耳其
使用應用程式 大約1個月
Channelwill 已回覆 2024年2月28日

Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.

Tudo de bom,
Equipe Trustoo❤️

編輯時間:2024年3月26日

Update: They fixed the issue and everything is fine now, thank you for support.

Original: Unfortunately, 50 emails/month is a lie. They count POS orders also even if there are no email addresses.

Turku Kārums
拉脫維亞
使用應用程式 3個月
Channelwill 已回覆 2024年1月26日

Hi there,

Thank you so much for your honest feedback. We sincerely apologize if it took time for us to finally sort out your concern. This should have been expedited if we had understood it very well. Please know that we will do our best to meet your needs.
If you encounter any problems, or if you have requests, please do not hesitate to reach out, and we will do our best to assist you.

All the best,
Trustoo Team