Reviews (5,723)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 30, 2024

Super fast customer service!

RefleX
United States
7 months using the app
Channelwill replied September 1, 2024

Your outstanding 5-star review is truly appreciated! Discovering that our app and services are aligning perfectly with your needs and going above and beyond your hopes is truly heartening. Your support inspires us.
Kind regards, Trustoo team ❤️

November 8, 2024

Jensen was very good at helping me with my requests.

Zeuq Styles
United States
29 days using the app
Channelwill replied November 10, 2024

We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us.
Sincerely,
Trustoo team❤️

November 15, 2024

Très bonne application, j'aime beaucoup le rendu sur ma boutique et le personnel est incroyable

GlowBrume
France
About 1 month using the app
Channelwill replied November 21, 2024

Vos aimables paroles sont très appréciées. Merci pour cette fantastique critique !
Bien cordialement,
L'équipe Trustoo❤️

November 7, 2024

Easy to use with a lot of features

Vitacafe
Netherlands
8 days using the app
Channelwill replied November 10, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.
Best regards,
Trustoo team❤️

November 16, 2024

Good all

ASHIYANA STORE
India
9 months using the app
Channelwill replied November 21, 2024

Thank you for your wonderful review! We’re thrilled you enjoyed your experience with us.
All the best,
Trustoo Team❤️

July 9, 2024

I tried so many review apps, and most were incompatible with my theme. There are so many issues with other apps. Website speed and screen zittering etc.

But this app I did not have to do much. I installed and everything worked fine with my theme.

I had so many questions regarding this app functionality that Shan from customer service answered very professionally. Thank you for everything

Styleeo
Australia
About 1 month using the app
Channelwill replied July 13, 2024

Hi, Styleeo!

Thank you for sharing your experience with us! We're thrilled to hear that our review app worked seamlessly with your theme and that you didn't encounter the compatibility issues faced with other apps. Providing a hassle-free experience is important to us, and we're glad we could meet your expectations in this regard.

We're also delighted to hear that Shan from our customer service team assisted you professionally and answered all your questions. Your satisfaction is our priority, and we're committed to providing excellent support.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive and smooth experience with our app.

Thank you again for your kind words and support!

Best regards,
Trustoo Team

July 14, 2024

So far, multiple staff members have lent me a helping hand on numerous occasions.
Whenever I didn't know how to set something up, they always provided excellent support.
I'm very grateful for the staff's gentlemanly attitude and their ability to be considerate of users.

This review was posted from Japan.
I apologize if the translation is unnatural.

MIKAZUKI onlineshop
Japan
3 months using the app
Channelwill replied July 17, 2024

Hi, MIKAZUKI onlineshop

Thank you so much for your kind review! We're thrilled to hear that multiple staff members have been able to assist you on numerous occasions and that you find our support excellent. We greatly appreciate your acknowledgment of our team's courteous and considerate attitude.

Your satisfaction is very important to us, and we're here to ensure you continue to have a positive experience with our app. If you have any further questions or need assistance, please don't hesitate to reach out.

No need to apologize for the translation—it came through perfectly! Thanks again for your support from Japan.

Best regards,
Trustoo Team

November 2, 2024

This app is amazing. Very intuitive and useful! I also really recommend the support, as Pia was so kind and very responsive with me :)

Classic Culture Press
Italy
About 10 hours using the app
Channelwill replied November 10, 2024

We’re so grateful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support means the world to us.
All the best,
Trustoo team❤️

October 10, 2024

Super Support und super einfach umzusetzen die ganze Thematik. Bin seit Jahren vertraut mit der App :)

popyy™
Germany
About 1 year using the app
Channelwill replied October 12, 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, eine so nette Bewertung zu hinterlassen. Wir freuen uns, dass Ihnen unser Service gefallen hat.
Alles Gute,
Trustoo-Team❤️

September 29, 2024

Just Perfect. Amazing Costumer Servise!

Vasco da Gama
Greece
About 2 months using the app
Channelwill replied October 1, 2024

Thank you so much for your fantastic feedback! I’m thrilled to hear that you found our customer service amazing and that your experience was just perfect. We strive to provide exceptional support, and it’s great to know we met your expectations.

If you ever need anything else or have suggestions for how we can make your experience even better, please feel free to reach out. We're here to help!