Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and extensive customization options. It's recognized for allowing import of reviews from various sources, handling large volumes of reviews, and offering unlimited product reviews in its free plan. Merchants also commend the responsive customer support and features like displaying ratings, CSV review imports, and multi-language support with auto-translation. These features make it a versatile tool for boosting customer trust and sales.

December 19, 2023

so far, i've had a great experience. they have support 24/7 which i love. They solve my problems whenever i had one. really a great experienc.

Sassle Style
United States
5 months using the app
Channelwill replied December 22, 2023

Hello Sassle Style,

Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a great experience so far and that our 24/7 support has been helpful in solving any problems you've encountered. Providing timely assistance is a top priority for us, and we're glad to have met your expectations.

If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience remains excellent.

Appreciatively,
Trustoo Team

February 20, 2024

Jensen, is great in helping and going beyond and explaining everything

Allara
India
22 days using the app
Channelwill replied February 22, 2024

Allara, thank you for your feedback! We're thrilled to hear that Jensen provided you with great assistance. Going above and beyond to ensure our users' satisfaction is what we aim for. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,
Jensen - Team Trustoo

Edited January 2, 2024

The service solved my problem quickly, I thank this application for its professionalism.

Kalynna
France
6 months using the app
Channelwill replied December 26, 2023

Thank you for getting in touch with us. I appreciate your patience regarding the translation synchronization process after importing reviews into our system.

Rest assured that all of your reviews now are completely translated into English. Please be aware that the synchronization of translation duration varies based on the review volume in your store. Generally, it might take some time for the translations to fully synchronize. I recommend allowing 1-2 hours for the changes to take effect. Should the issue persist beyond this time frame, please don't hesitate to reach out for further assistance. Our team is here to help.

I also want to extend our sincerest apologies for the delay in our response last night. Our communication platform experienced an unexpected outage, preventing us from promptly attending to your needs. I understand how this may have negatively impacted your experience, and for that, we are genuinely sorry.

Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you may encounter. If there's anything else we can assist you with, please feel free to let us know.

Thank you for your understanding and continued support.

Best regards,
Trustoo Support

March 12, 2024

Easy and fast to setup.

Viper Tech
United Kingdom
11 days using the app
Channelwill replied March 19, 2024

Thank you for taking the time to leave a 5-star review! We're thrilled that our app and services are fulfilling your needs and going above and beyond what you anticipated. Your support is highly appreciated.

All the best,
Trustoo team❤️

March 4, 2024

Quick, easy and efficient support! Thank you!

BOKI
South Africa
7 days using the app
Channelwill replied March 5, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

March 13, 2024

muito top os caras são bons demais no atendimento suport 10

Meega
Brazil
4 months using the app
Channelwill replied March 19, 2024

Agradecemos sua avaliação de 5 estrelas! É ótimo saber que nosso aplicativo e serviços não estão apenas atendendo, mas superando suas expectativas. Seu apoio significa tudo para nós.

Tudo de bom,
Equipe Trustoo❤️

January 15, 2024

O produto é muito bom, me ajuda muito nos reviews

Stations Shop
Brazil
3 months using the app
Channelwill replied January 17, 2024

Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.

Tudo de bom,
Equipe Trustoo❤️

April 18, 2024

excellent!

SATSUNSPORT
United States
4 months using the app
Channelwill replied April 21, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

February 16, 2024

The best app and support ever I received ❤️ the team and the app

Claimit Store
India
22 days using the app
Channelwill replied February 18, 2024

Thank you immensely for giving us a stellar 5-star review! Your satisfaction with our app and services is our utmost priority, and we're delighted to know we're delivering. Your ongoing support means the world to us.

Warm regards,
The Trustoo Team ❤️

March 1, 2024

muito bom, facil de usar e rápido, melhor que encontrei até agora

Lojas Catarinas
Brazil
16 days using the app
Channelwill replied March 5, 2024

Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.

Tudo de bom,
Equipe Trustoo❤️