Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and extensive customization options. It's recognized for allowing import of reviews from various sources, handling large volumes of reviews, and offering unlimited product reviews in its free plan. Merchants also commend the responsive customer support and features like displaying ratings, CSV review imports, and multi-language support with auto-translation. These features make it a versatile tool for boosting customer trust and sales.

February 29, 2024

Great. I have used this app previously in another store. The staff are always friendly and reply very quickly.

The only issue I have experienced is the review stars can only be displayed on one featured product on the homepage - unless you ask Trustoo to fix it. There is no way to do this yourself - as far as I am aware. But as I said, they reply and fix it quickly.

I recommend this app.

Mirphys
New Zealand
10 days using the app
Channelwill replied March 2, 2024

Your glowing 5-star review has brightened our day! We're thrilled to learn that our app and services are not only meeting your needs but also exceeding your expectations. Thank you immensely for your unwavering support.

Warm regards,
The Trustoo Team ❤️

January 30, 2024

Trustoo.io is an exceptional app for brands looking to showcase customer feedback effectively. Its ability to collect and display reviews in visually appealing widgets makes it a valuable tool for building trust with potential customers.

The app's multi-language support and auto-translation features are standout, catering to a global audience effortlessly. Additionally, its integration with social media and incentives for customer engagement, like review request emails and discounts for photo reviews, significantly enhance its utility. Overall, Trustoo.io is a user-friendly and efficient solution for any brand aiming to leverage customer reviews for growth and credibility.

Betabae
Canada
About 2 months using the app
Channelwill replied February 2, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

March 22, 2024

App is incredibly user-friendly, boasting an intuitive interface that requires almost no learning curve, and integrates seamlessly into your site.

Support is great, Shan was incredibly helpful and knowledgeable, answering all my questions with clarity and patience. I felt very supported throughout our interaction.

RZME
United States
10 days using the app
Edited March 26, 2024

Update: They fixed the issue and everything is fine now, thank you for support.

Original: Unfortunately, 50 emails/month is a lie. They count POS orders also even if there are no email addresses.

Turku Kārums
Latvia
3 months using the app
Channelwill replied January 26, 2024

Hi there,

Thank you so much for your honest feedback. We sincerely apologize if it took time for us to finally sort out your concern. This should have been expedited if we had understood it very well. Please know that we will do our best to meet your needs.
If you encounter any problems, or if you have requests, please do not hesitate to reach out, and we will do our best to assist you.

All the best,
Trustoo Team

April 13, 2024

Pia helped me with reviews, really fast response good support,

really good app 100% recommend

Zriol
United States
2 months using the app
Channelwill replied April 15, 2024

Thank you for your wonderful 5-star review! It's fantastic to hear that our app and services are exceeding your expectations. Your support is truly appreciated

All the best,
Trustoo team❤️

January 26, 2024

Very good application, besides being easy to use, they solve any problem that may occur, support responds immediately

Vestielle
Brazil
6 months using the app
Channelwill replied January 28, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 18, 2024

Best reviews app I've used so far. Easy, clear, and responsive on the mobile screen. That's an A+ for me.

TOCCOZ
United Arab Emirates
About 2 months using the app
Channelwill replied February 20, 2024

TOCCOZ, thank you for your feedback! We're thrilled to hear that you find Trustoo to be the best reviews app you've used so far. If you have any suggestions for improvement or if there's anything else you'd like to share, please feel free to let us know.

Cheers,
TEAM TRUSTOO

March 31, 2024

Very good app and very very quick and friendly support. Thank you so much and keep up the good work!! <3

Giggle Game
Vietnam
About 1 month using the app
Channelwill replied April 6, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Pia❤️

March 1, 2024

Really great app, the support team is was super helpful with my concerns and was able to solve my issue super fast!

LuvRosa
Canada
2 months using the app
Channelwill replied March 5, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

March 27, 2024

Excellent application, it is easy to use and cheaper than other apps.

WeShop365
United States
3 months using the app
Channelwill replied March 28, 2024

Hello there,

Thank you very much for your wonderful feedback! We're thrilled to hear that you find our application easy to use and cost-effective. Providing a user-friendly experience at an affordable price is one of our top priorities.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Trustoo Team