Reviews (5,797)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and effective features such as review importation and customization. They appreciate the responsive support team that quickly addresses issues, enhances store branding, and implements feature requests promptly. The app is noted for its reliability and performance without slowing down websites, offering good value with budget-friendly options and a robust free plan.
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This seller knows how to communicate with buyers as myself she even has a sense of humor as well and is well engaged with your concerns as well as any questions or concerns. I am actually ordering from her again awaiting my second order! She updates you if there is a problem and assure you that your package is coming My sample arrived earlier than what I expected. As a New Business Owner this is the kind of asset I will appreciate from a supplier.
Hello SupremeCops,
Thank you for your valuable feedback on us. Thank you for sharing your great experience with the seller that you have business with. This gets our attention and we would like to discuss it in further more details.
I have already sent you an email, could you kindly check it, please. I am looking forward to hearing a response from you. Thank you for your time and have a great day!
Best regards,
Nona|Vstar Support
I Like it besides the fact that its free. It doesn't translate but not big deal can't complains besides thats its easy to navigate
So glad to hear that you are satisfied with our app! For the translation issue, we are delighted to help you finish the job anytime! Please let us know how we can help you. Have a nice day! Esther
Buena atención al cliente.
Hola, Eratar.
Le agradecemos sinceramente por dejarnos una reseña de 4 estrellas en nuestra aplicación. Su agradecimiento por nuestra pronta respuesta y la facilidad con la que resolvimos el problema significa mucho para nosotros.
Si tiene más comentarios o asuntos específicos que le gustaría discutir, lo que nos permitirá obtener esa quinta estrella, no dude en ponerse en contacto. Estamos dedicados a ayudarle en todas las formas posibles. Sus comentarios son invaluables en nuestra búsqueda por mejorar nuestra aplicación y nuestros servicios.
Deseándole un maravilloso día por delante.
Un cordial saludo,
Trustoo Team
I liked the app. It does what is needed. I rate 4 just because I can't change language words. I highly recommend to use.
Thank you for recommending our app! We can help you to change the words anytime. Thanks for your suggestion, we will try our best to develop this feature for our users. Regards, Esther
suporte muito atencioso, resolveu meu problema, estava tendo dificuldades mas conseguiram resolver.
Muito obrigado pela sua avaliação positiva, meu caro amigo. Se precisar de mais ajuda, é só nos avisar. Estamos sempre aqui para você.
Very good service , good customer support , very helpful , good communication i will keep using them on my stores, 4 stars!!
I received quick response, and the issue was corrected easily.
Best day, Chills Pet Pals! 🥰
We want to express our heartfelt gratitude for your 4-star reviews on our app. We're glad to hear that you appreciated our effort in giving you a quick response and that the issue was resolved easily.
If you have any more comments or if there's anything specific you'd like to discuss for us to reach your fifth star, please don't hesitate to reach out. We're here to assist you in any way we can. And, your feedback would help us a lot to improve our app and services. Have a nide day ahead.
Best regards,
Trustoo Team
otimo cumpri oque falar muito facil de usar. não tivertrabalho pra usar so tinha que ser ilimitada modo Gratuiato
Sou a Claire do suporte. Recebemos seu feedback e notamos que você mencionou que deseja o plano gratuito e ilimitado. Na verdade, você pode importar AVALIAÇÕES ILIMITADAS PARA PRODUTOS ILIMITADOS em um plano gratuito. No entanto, você só pode importar 50 resenhas por importação, mas pode usar o mesmo link ou métodos para importar outras 50 resenhas e ter certeza de que nenhuma resenha duplicada será importada.
Se você tiver dúvidas sobre isso, envie-nos uma mensagem de volta para que possamos ajudá-lo.
Atenciosamente,
Claire
I experienced quick response times from customer service. Special thanks to Shermelia on the customer service team.
The app is easy to use, and the help center is comprehensive and useful. Im liking the app so far.
Thank you for your positive review! So glad to hear that you are satisfied with our customer service. We will keep going to offer better service. Much appreciated, Esther
Great app, simple, useful and customizable. Support very fast and efficient.
Hi there,
Thank you so much for your honest feedback. We know that we still have room for improvement. You can share with us the areas we should work on or if there is anything you can suggest to improve. We consider our user's feedback and prioritize them.
If you need anything, dont hesitate to reach out.
All the best,
Trustoo Team