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Doesn't work for me. Impossible to create a new filter. I try to modify a old filter but it's doesn't work
Hi there, the majority of filter display issues are because the Online Store theme template is improperly coded or modified. We recommend contacting your theme's developer, or with any apps that make changes to your collections or search pages. You can check if it's a theme issue by installing a new version of the Dawn theme (or any free theme) and using the preview/customize feature to see if filters are working as expected. If they do display, that confirms the issue is with the theme code of your published theme, or some app changes. If the issue exists on a new installation of Dawn, feel free to contact Shopify's Support lines. Cheers!
so far this does not work - trying to do a simple filter for a template for birthstone by month based on tags - it pulls in all these random tags and the app does not show ability to save if you update the filter? glitchy. will update this review if resolved.
Because you do not want to filter by all the tags in your store, we recommend setting up a custom filter with metafields. You can read more about this in the Help center here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#custom-filters
This will allow you to make specific filters for birthstones and control what values are shown to online shoppers.
not able to make the search results page consistent with the rest of the pages so I uninstalled it but the search bar is still there. Can't get rid of it
Hi there, the Search & Discovery app does not make any design changes to your store or control the placement of your search bar. The app allows you to change the native behaviour of Shopify's search, but your published theme controls what your shoppers see. We recommend contacting your theme's developer for the issues you're having with your search page. All the best!
Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.
Thank you for your review. Product tag filters are available to all stores as 'default filters' and can be renamed from the language editor of your online store, you can find more information on renaming default filters here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters. If you do not want to show all the product tags linked to your products as filter options, we recommend filtering by product metafields which you can customize for your store.
website not working right after installing this app. not compatible.
Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.
This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.
Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location.
There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.
I spent an hour trying to get this app working with basic filters, and it was nothing but dead ends. Total waste of time. This app is a steaming pile of garbage, shame on the developers for releasing something this broken.
