Shopify Search & Discovery

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs

Relies too heavily on assumed auto-recommendations -- would love to be able to remove SPECIFIC auto recommendations, leave the rest, and have the available slots auto-generate. Secondly -- need to be able to ban specific products from ever auto-generating. There are things in my store (blank envelopes etc) that are great for functional use but I never want recommended. 3 out of 5 stars because of two major functionality omissions -- add these and will gladly upgrade to 5 stars.

This pathetic 5,000 product limit is a total joke in late 2025, once your collection hits 5,001 items, EVERY filter vanishes completely. No price, no brand, no size, no fitment, no vehicle compatibility – nothing. Customers get dumped onto an endless, unsearchable wall of products and immediately abandon cart.
I sell alloy wheels and vehicle parts: a single "All Wheels" collection blows past 10k–20k variants in days. Filters die instantly, forcing me to hack the site into hundreds of tiny, stupid sub-collections ("Wheels – Brand A 17-inch", "Wheels, Brand B Black", etc.). The navigation is now a confusing nightmare, looks like a cheap amateur site, SEO is destroyed, and customers rage-quit because they can't find anything.
Conversions? Obliterated. Bounce rate? Through the roof. Support tickets? Exploded with "your site is broken" complaints.
Shopify's official "fix" is to split everything, yeah, thanks for killing the customer experience on every automotive, electronics, or fashion store with actual inventory. This limit hasn't budged in years despite thousands begging for 50k+.
Total garbage. Avoid this "free" app like the plague and pay for a real third-party solution that isn't stuck in 2015. Shopify, remove this insulting 5k cap NOW or admit you don't want serious merchants. One star is generous.

Please fix the 5K filter limit on collectionpages, especially for Shopify Plus users this limit should be removed and does not fit an innovative platform like Shopify.

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

The one feature I wish it had was the ability to set rules for recommendations. I get auto-generated ones that don't make sense, like a ring and a baby onesie. If I could select which tag or collection to recommend from, the auto-generate would be more accurate for upsells.

Yes, the app is free, but it’s missing a lot of important functionalities. For example, you can’t set the “in stock” filter to be checked by default, you can’t display available variants directly on the collection page, and there’s no quick buy option. The list goes on.

I was facing an issue with the app. however after contacting the support team Jack helped me solve that problem very effectively.

5000 product cap is ridiculous as that is the whole reason we want to show our entire range of unique products and then be able to filter them down. Very disappointed as with most things with Shopify basic functionality that is usually missing