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Doesn't work for me. Impossible to create a new filter. I try to modify a old filter but it's doesn't work
Hi there, the majority of filter display issues are because the Online Store theme template is improperly coded or modified. We recommend contacting your theme's developer, or with any apps that make changes to your collections or search pages. You can check if it's a theme issue by installing a new version of the Dawn theme (or any free theme) and using the preview/customize feature to see if filters are working as expected. If they do display, that confirms the issue is with the theme code of your published theme, or some app changes. If the issue exists on a new installation of Dawn, feel free to contact Shopify's Support lines. Cheers!
App fails to sync properly. App no longer populates other dropdown(s) in the store. App no longer appears to function as intended...
Thanks for reaching out. We took at look at your storefront and saw that there is a custom filtering feature that lets buyers chose a car variant, make and model. It looks like this feature sometimes controls the collection page layout, but not consistently. When the filters do appear, they seem to work as intended. We recommend reaching out to the developer or App that integrated this car part filtering feature to see if they can help ensure filters are always shown.
Update: also, depending on the size of your collections and search results, filters will not be shown. See the Limitations section in the Help Docs: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#limitations. Our team is aware the product count limitation for filters is an issue for merchants, and apologize for the inconvenience while we work a path forward.
Really helped us a lot with stats about what people search and new filters.
www.scentsation.pt
Prodotto consigliato da un amico... mi ha cambiato la vita
Sadly this is useless if you have multiple languages in your shop. The product type values can't be translated anywhere, so your customers will only see them in your shop's standard language. I can only hope this will be fixed soon, as many people have criticized this before.
Thanks for your review. I'm happy to share that the product team just launched filter translation support. More details here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-translations. However, "product type" isn't yet a product field that can be translated, so you could work around that issue by using product metafield values instead
Another failed implementation from Shopify. Search boost simply doesn't work. Well done. Still waiting for support to get back to me.
Thank you for your feedback. If your theme adds search syntax to your storefront search, or if a customer uses search syntax, then the products that should have been boosted won’t be. Examples of search syntax are shown on this page: https://help.shopify.com/en/manual/online-store/storefront-search They include operators such as AND, OR (for example, using "artichoke OR hearts"), and search into specified fields (for example, using "product_type:vegetables").
Installed for the product recommendations feature. However you have to set this up manually for each product, there's no way to select more than one product at a time... it is ridiculously time consuming for a large catalog. Fix that and you'd have a good app here.
Thank you for your feedback. You can bulk edit product recommendations in the bulk editor using the relevant metafields - help.shopify.com/en/manual/online-store/search-and-discovery/product-recommendations#edit-product-recommendations-with-metafields
Overall, Shopify Search & Discovery plays a crucial role in improving the overall customer experience on Shopify stores, helping businesses increase customer satisfaction, engagement, and ultimately, sales. As of my last update in 2022, Shopify continuously works on improving its platform and adding new features to enhance the overall e-commerce experience for both businesses and customers. For the most up-to-date information, I recommend checking Shopify's official website or contacting their support team directly.
Filters are not working.
Search is also not working.
No support from team.
After adding this app, my website search functionality NOT working.
Thank you for the feedback. The issue with products not showing in search results on your store appears to be resolved.
This app is straightforward to set up and use. Easily add additional product recommendations to product pages.