Shopify Search & Discovery , 리뷰 769개
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Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.
Update: This problem has been fixed now on Shopify's end. As you identified, there was a recent issue specifically with the availability filter, but not all online store themes were affected depending on how the theme was coded. The issue has been patched now.
This is a great, easy to use app. works seamlessly on the website and our click rate has increased rapidly already. good reports provide great insight into any missed searches and keywords
This definitely helps you select products that can compliment each other, like outfits, etc. Let's me feel like I have first hand in promoting combinations in my clients tastes.
A little cumbersome to use though:
- The search results window is fixed on the page and covers the product you are selecting complimentary prods for. It would be much easier if I could move that results list over to the side and eyeball possibilities
- Search results show all status' of products. Don't see if they are eligible to display or not until you add them to the products list.
- Would love if the display of complimentary products had option to suppress the product title and display a line grid of the first 3-4 recommendations. It would show there are more than just one suggestion. The '>' isn't always noticeable. Just making more work for the customer. Apps need to make things clear for them.
Could be enhanced just a little for big paybacks
Hello,
Thank you for this application which works well overall.
However, there is a HUGE problem with the filter section: products that are out of stock are still proposed.
In our case, we're talking about a filter by size (shoe), and by selecting the filter, all the models are displayed, whether they're in stock or NOT.
This creates a huge sense of frustration on the consumer side.
Please solve this problem as soon as possible!
Hi there; you can control the display of out of stock product variants in search results from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types
No support as such, only bla-bla-bla, generic "kind" replies and RTFM in the best case scenario.
No filtering by tags is implemented in the right way - its just not working, guys, nope. Why on EARTH do you have this option for!???
Just unpublish the thing! Take the app away from the Marketplace!
I regret I wasted so much of my lifetime trying to troubleshoot&fix this application!
Update after few weeks of reseach.. The issue was on my side.. I installed the custom code which killed "Search & Descovery" app. Shopify support was so kind to check my templates and point me out the cause of the issue. Great work guys and the app is just what I need for my eshop!
Hello. In general, the app is OK, but it has some flaws, making it impossible to use in my particular case.
1. It lists more products that it's configured manually. For example, you have only 3 products configured manually to be displayed in a certain place, but your template allows for a maximum of 6 products in that position. So this app just adds some random items to the list on top of those added manually.
2. Dawn v12.0 is not supported. I contacted the dev team on the subject, but have received no reply so far. I hope this is because of Christmas vacation time.
Glad to hear that it was sorted out and that you find the app useful!
This is an essential app. In my opinion this should be a default part of Shopify.
The limit of 25 filters allowed to be displayed is not enough. Our store needs to display more filters
The AI generated recommendations that are suppose to be like products e.g. rings for ring product or activewear for activewear product is not working properly. What is taking so long to fix it! How about you also include a button to regenerate the selection as well, but the button should not regenerate the entire catalog/store of products but product by product.
Orders are not fetching till now - kindly Auto tune up to get healthy targets on Orders for a life time in order to continue to stick on the sales channel. Help this channel : https://nnbshopi.myshopify.com/ and https://nnbglobal.blogspot.com/ encourage me as unselfish of e.commerce, guide the people get the orders and able to pay upcomming fees after the trial period. Make success the trial period. I am unable to do much. Senior Developers may can help us with out our request in " Auto Tune Up " mode.
Please apply marketting places to which countries actually CJdropshipping and Shopify doing well rather Country India. Auto fix for the same. Appreciates the Good Offices