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Another failed implementation from Shopify. Search boost simply doesn't work. Well done. Still waiting for support to get back to me.
Thank you for your feedback. If your theme adds search syntax to your storefront search, or if a customer uses search syntax, then the products that should have been boosted won’t be. Examples of search syntax are shown on this page: https://help.shopify.com/en/manual/online-store/storefront-search They include operators such as AND, OR (for example, using "artichoke OR hearts"), and search into specified fields (for example, using "product_type:vegetables").
Filters are not working.
Search is also not working.
No support from team.
After adding this app, my website search functionality NOT working.
Thank you for the feedback. The issue with products not showing in search results on your store appears to be resolved.
Installed the apps with high hopes seeing how intuitive and integrated within the shopify ecosystem. Enabled filter in my collection to find out the filter do not work at all, using dawn theme which is a 2.0 theme, could not figure out why it wasn't working.
Sorry to hear your store is experiencing an issue with product filtering. The app does work with Online Store 2.0 themes built to display filters. If your theme’s codebase has been modified, or an installed third-party app has modified it, then the changes might be preventing product filtering to work as expected. To see if it is theme code changes causing the issue: install a recent copy of the Dawn theme, or any other free theme, from the Theme Store and preview it as an unpublished theme. If filtering works, then we recommend contacting whoever made the codebase changes to the store. If the issue persists, we recommend contact Shopify’s Support agents to help you troubleshoot.
Customer SUpport was friendly when i ask them following:
"The Problem is thet when my Costumers choose for example the size XL in the Filtersection, it's also showing all the Products wich have the XL as a variant, even if the XL for the specific Product is sold out.... That makes absoluetely no sense to me... Is there any way to solve this? "
The answer:
"So Selina, it is currently expected behaviour that the size option will still show up in filters when the variant is out of stock. This is a current restriction when using the Search and Discovery app.
You are welcome to try other apps for collection filtering, or alternatively, you can try out apps that hide sold out variants from the store."
This App is absolutely useless without this feauture.... why even bothering to put such an app on the marketplace? It seems like Shopify makes their Apps not good enough just to myke us pay for paid Apps.... ???
Sorry, no othe way i can explain this to me. A proper filter function is crucial for allmost every shop.... Shopify still can't even add such a basic function that is working, but prices just went up. i am on Shopify for some years and i was expecting better...
Also the URLs that the app i generating are very ugly:
https://www.exampledomain.ch/collections/kleidung?filter.v.price.gte=&filter.v.price.lte=&filter.v.option.gr%C3%B6%C3%9Fe=XL&sort_by=created-descending
Hi there, apologies for the confusion as you can definitely filter out sold out variants. If you add the Availability filter to your store, which is a standard filter available to all shops, it will allow shoppers to filter out sold out variants when combined with your Size filter. I can see from the URL example you gave, the variant availability filter isn't being applied (filter.v.availability=1)
More information about standard filters: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-types
not able to make the search results page consistent with the rest of the pages so I uninstalled it but the search bar is still there. Can't get rid of it
Hi there, the Search & Discovery app does not make any design changes to your store or control the placement of your search bar. The app allows you to change the native behaviour of Shopify's search, but your published theme controls what your shoppers see. We recommend contacting your theme's developer for the issues you're having with your search page. All the best!
Not even worth one star at all. This app needs way more functions - its totally useless like this. For example you activate filter by "tags". You can not even edit the filter headline and there are ALL tags displayed in the filter you use on all products. That simply makes no sense at all.
Thank you for your review. Product tag filters are available to all stores as 'default filters' and can be renamed from the language editor of your online store, you can find more information on renaming default filters here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters. If you do not want to show all the product tags linked to your products as filter options, we recommend filtering by product metafields which you can customize for your store.
We were excited about this app but it constantly freezes and we cannot do anything when we open it. Uninstalled.
Sorry to hear about this experience. Are you still having any issues? If so, please reach out to Shopify's support channels so they can take a look.
website not working right after installing this app. not compatible.
Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.
This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.
Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location.
There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.