Shopify Search & Discovery

It's possible that your online store theme has not been updated to display color swatches. We recommend downloading a recent version of a free Shopify theme, like Dawn, and preview color swatch filters in an unpublished theme. If the colors show up as expected, you can contact your theme's developer on how to get an updated theme, or you could try a different theme from the Theme Store that has been updated to support color swatches.

We know that some merchants see a blank/clear color swatch whenever the online store theme's codebase isn't using Shopify's native color swatch solution. Sometimes a theme developer will have built their own custom solution for that theme instead of using the platform features.

Sorry to hear you're having an issue with the price filter. Shopify is able to filter on multiple currencies, including Chilean pesos, however, the theme for your Online Store needs to handle the currency format correctly. We recommend contacting your theme's developer about the issue. It is possible the theme isn't handling decimal points correctly for the currency; for example not realizing a period is commonly a thousand-separator in CLP.