Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer experience and boosting sales through features like product recommendation and search discovery. Its user-friendly interface and easy navigation are suitable for new merchants and small shops. The reporting/analytics feature is valued for strategy adjustments. The support team is praised for their helpful assistance. High conversion rates are frequently noted.

July 7, 2023

The app allows you to set filters only for the entire online store and has restrictions for the entire online store. For some businesses, this may be enough, but we sell equipment - our collections have completely different filters and we simply cannot fit into the limit. It would be great to customize filters for each collection.

In general, Shopify as a platform has strong limitations with property fields for filters. We could write a json metafield in our products or variants, but the app doesn't support that.

Specialist
Ukraine
About 1 year using the app
Shopify replied July 11, 2023

Thank you for your review. We've shared this feature request with the team for future consideration.

February 3, 2024

Good

Global🌎 fashion
India
About 21 hours using the app
August 4, 2023

Solid app on the whole, considering the functionality it provides at no extra cost - however I've experienced one quite frustrating issue:

I use metafields to filter my products, and I've found that sometimes this app does not stay in sync with the my products. The metafields are definitely there and consistent between products, but only a few of them show up when selecting the filter. Brute forcing it by removing and re-adding the metafield on those products over and over again does work eventually and makes this app update, but it's quite a frustrating process doing this and trying to figure out which products this app has missed.

Analogue Arcade
United Kingdom
4 months using the app
Shopify replied August 7, 2023

Hi, there - sorry to hear you're experiencing some difficulty with metafields. The Search & Discovery app doesn't sync a copy of the store's product metafield information, instead it presents the information Shopify has stored. There may be an issue with how metafields are being saved. To properly troubleshoot this, we recommend contacting Shopify Support where they can gather more information about how metafields are set and updated on your store.

August 14, 2023

It is not possible to create multiple filters with the same value, which should be a basic feature. There are very limited options available for creating filters.

The Lovely Whiskers
Thailand
4 months using the app
August 6, 2023

This app doesn't delete old Color variants. More empathically, I deleted all Color variants from all products, and when I tried to create a new Color filter with new Color variants, the old colors keep pre-populating., colors that don't exist anymore. It appears that the old Color variants are still cached somewhere in the app. In addition to that, the Color filter appears to be buggy in that some Color variants may appear (but there are not visible, only you can see the name if hover over the Color filter area. Very weird and strange behavior from this app.

Hotteberri
United States
8 months using the app
Shopify replied February 23, 2024

Hi there, we were able to track down what was causing this bug for some shops and it is now resolved. Thank you for taking the time to review the app :)

January 21, 2024

bello

M&M Store
Italy
22 days using the app
August 8, 2023

I cannot recommend this App to anyone with a large catalog. The filter limit is set at 25. That means if you have 5 collections with 5 unique filters you are done. It seems like an easy update. I hope they can add more filters, otherwise this App does not work with large catalogs.

Keystone
United States
3 months using the app
April 21, 2023

I could easily filter products by meta field with this app.
It's free and very easy to customize.I think it's a good app.

However, this app has one major drawback. We cannot translate the filters made with this app.

Please Please Please Please make it translatable with translate& adapt.

ロカニイル
Japan
5 months using the app
Shopify replied July 25, 2023

Thanks for your review. I'm happy to share that the product team just launched filter translation support. More details here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-translations.

May 5, 2023

it gets the job done but we are having a hard time with the recommended products. It recommends the same product style over and over in other colors instead of other items they might like. So we are having to go in to every product and pick what it recommends. Very labor intensive.

Handful
United States
3 months using the app
August 15, 2023

Not able to add pre-defined value in price "from" and "to" textbox. Please share the reply how to add pre-defined values

Grest
India
12 months using the app