Shopify Search & Discovery

Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.

There is no reason why this app should get anything less than 5 stars in 2024. This app gives you complete control over how you cross sell products and seems to have the ability to learn over time what would be best options to cross sell with other products. Also it's complete free and works really well to tap into SEO markets with google giving you the most chances to have your item shown to prospective buyers.

I like the app, but I give it a 1 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.)

AI Chat doesn't get you over to support and goes on a loop of "I'll connect you with a Support Advisor for further assistance. Please hold on while I arrange that."

Also, there doesn't seem to be support for metaobject templates in search, so the site won't index the pages using those templates. I'd like to find if there's a workaround but can't seem to get any help.

I would like one of my custom "Disponibilidad" filters to have "En existencia" checked by default. I love the app but I would like to be able to leave a filter applied by default.