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Very Happy Customer, good quick and helpful search app. Thanks so much :) www.AdensTyres.co.nz
Exceptional to say the least. The app functions great, has great features, but to top it off the support is exceptional. Ilya and Vladimir helped us with various customizations that really made everyone happy. So glad we made this switch from our previous search app.
What an amazing review! We're on cloud nine when we hear such positive words about our functionality and our support team. Thank you very much for taking the time to share your feedback!
Ilya and Vladimir are especially happy. Please make sure to contact us anytime because any agent on our team would be glad to help you.
Best wishes.
Searchanise team
The features, configurations and the support of Searchanise has been awesome. It's affordable for the Pro version and the customer support are second to none. Highly recommend it.
Exactly what I needed! Especially convenient when most of my customers come from Instagram. Saw increase in sales by 10% after the first week!
Muy buena aplicación la recomiendo ampliamente 100% customizable!!
The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, jumping in to quickly resolve an issue that turned out to be unrelated to the app.
Thank you very much for taking your time and leaving us a review!
We will do our best to keep improving the onboarding process. Happy to know that your experience with other aspects of using our app was pleasant!
Best regards,
Searchanise team.
Great app and very easy to use. I have just installed it, and I am happy because there was no need to add any kind of code to my theme.
I have been using this app for a while. A load of configurable features but very unreliable indexing. All of a sudden collections stop showing products that hundreds of products. No way someone can run a store with this App. Complete waste of time and money. And not a very good customer service either, If I am facing major issues one more time, I will cancel, raise it with Shopify and do whatever needed to get my money back. Please stay away from this App.
We are really sorry to hear that you have faced such issues with indexation. The team is investigating this problem and will try to find the best solution to fix it. We will keep following up with you via our current email thread.
VERY USEFUL DEFINATELY HELPS USER NAVIGATION THROGH YOUR STORE, I HIGHLY RECOMMEND IT
The app itself is solid, but they've changed their pricing twice recently which took our site functionality down until we figured out that we had to re-sign up for a new plan. If we'd been notified so we could have been proactive that would have been great, instead we had to find out the expensive way, when your Shopify site was no longer working properly. Moreover, the first time this happened, there was a bug which wouldn't let us accept new pricing. In short, we like the app, but the management of it and the service of it had a very bad impact on our business.
Hello.
First of all, thank you very much for mentioning that the app it self is useful :) We are more than happy that you keep using our app after the episode you describe in the review.
We are terribly sorry that our process of switching to the new prices had a negative impact on your business. The troubles you've experienced were not planned by any means.
We have tried to notify you by sending notifications via email, about a month before we started the process, making an announcement on our official site, and also showing a banner with information about this in the app's admin panel. Unfortunately, none of these things guarantee that the information was available to all of our clients. We are sorry that we couldn't find a more reliable way to notify everyone.
Regarding us not being able to resolve the issue with signing up in time, which caused the app not working for some time. Our support team has been overwhelmed by all the incoming emails during that period. Thankfully, that spike is over now and things are back to normal.
Please review our email regarding this situation that we've sent you.
Best regards,
Searchanise team