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This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work.
Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better!
Feel free to let us know if any questions arise.
Best wishes,
Searchanise team
Support takes too long, and lately this app is making too many issues, now its completely not working,
Thank you for your feedback. We are sorry to hear you are frustrated with our service and hope this won't happen in the future. However, we see that our team has replied to your request within our standard response time limits - 24 hours considering the time zone differences. Please note that all support tickets are processed in the order they are received and prioritized accordingly. We are happy to address any difficulties if you could please specify what is wrong. We see that Searchansie works properly in your store without any issues at the moment.
This is quickly becoming the most important app in my store. I've been searching (no pun intended) on a strong filtering app AND a smart search app. To find both in the same app is amazing. So far, every question I've had is easily found in their help documents. Very impressed.
This app is amazing. Super easy to set up and comparable to other ($400/month) plans we have seen. Love this app!! No fuss at all and works perfectly.
We appreciate you choosing Searchanise for your business. Thanks for your amazing review!
Filters and search app working very well. Fast and prompt support from the team. We had complex requirements for the filters and it got completed using this app. Thanks
Happy to hear that you are enjoying your experience with Smart Search & Filter and our support!
Our whole team really appreciates your feedback. We will do our best to keep the sailing smooth and continue improving the app's functionality even further.
Best regards,
Searchanise team
Only had it for a shirt time but seemed to work very well
Honestly, we're a bit surprised that Shopify doesn't automatically integrate great search options into their framework to begin with. Hopefully they'll consider buying this app for permanent licensing within standard themes - because it's that good!
We couldn't believe how easy it was to get started. One click to install it and all the default features were already just exactly as we wanted them.
The main issue with our site is that our standard shopify search functionality could not search our "Pages" and "Blog Posts." Only our products would come up in searches. That is a major issue for our DIY Hardwood Flooring store, because much of our brand is about supporting DIYers and getting them the information they need to complete their hardwood floor projects. Our site is a wealth of information....that NO ONE COULD SEARCH!
For example, if you typed "repair" into our search bar, not a single thing would appear. Even though we have several great articles that discuss hardwood floor repair and would have likely been very interesting to that searcher.
With Searchandise, our entire site was indexed in just seconds, and now, queries search the entire site and our articles come up front and centre. We tried out some other search apps too, but this was the best and the easiest by far!
We bought the lowest tier plan because that's all we need right now.
Here are the highlights for us:
- Searches inside blog posts and pages, as well as product pages
- Super easy setup and indexing
- Love the dropdown suggestions as you type! plus autocorrect suggestions
- Great layout on the search results pages. easy to navigate and drill down
Check it out in action on our website: https://easiklip.com
Badass search, the merchandising capabilities are worth the entire cost. Get it immediately, it's just superb.
Awesome review! We appreciate your support and recommendations and are pleased to hear you are happy with the investment. Thank you for sharing!
Really very handy, would recommend. Really very handy, would recommend.
Help and support are also very good. I can not use it for now because it is a bit expensive for me.
The app never worked well on mobile, buggy and sometimes simply wouldn't work. Liked most of the other features of the app and it worked well but this bug caused us to have to find another solution.
Hello,
We appreciate your will to share your feedback with us and, of course, we are sorry to see you faced issues on mobile.
We couldn't seem to find your email about this problem, yet if it's still present in your store, feel free to let us know via email. It will be a pleasure to help you!
Best wishes,
Searchanise team