Searchanise Search & Filter , 1.607 anmeldelser
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Searchanise is fantastic to work with. This app is very intuitive and easy to install. If you need help along the way their support team will go out of their way to assist. Absolutely, recommend this app!
Thank you very much for this kind review! It makes us proud as we see we indeed made the installation and setup process intuitive.
We hope you continue enjoying our app as you explore it further. Our support team is already ready to help, by the way. We are happy to see you already had a chance to notice it. Thank you for pointing it out!
Best wishes,
Searchanise team
Great support!
Thank you for being so kind! Your positive review serves as confirmation that we are on the right track. Rest assured, we will continue to maintain our high standards.
Best regards,
The Searchanise Team
Quest'app è fantastica e il customer care è eccezionale, sanno subito individuare le tue esigenze e aiutarti nella configurazione del più bel filtro per il tuo shop. Bravi Bravi Bravi!!!
We cannot express our gratitude for this heartfelt review! Our customer team works hard to help our clients with any queries and we are happy to see it goes go unnoticed.
We will keep improving our app so it gives you even higher profit.
Best wishes,
Searchanise team
The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search result, it will add a style="color:black;" to EVERY product in the search result. No way to change the font size other than overwriting the CSS which has zero documentations available at the moment.
This is just goes to show they have not done this correctly when it comes to user interface.
Creating filters is also cumbersome and not intuitive compared with other apps.
We couldn't find a way to enable the app only on a single theme for testing and setting up. It enables itself on all themes making it impossible to implement it on a live busy site.
Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant!
We understand that the initial interface can be mismatched with your desired design and we're sorry to know that the customizing options we offer weren't enough. You have a good point here and we will gladly hear more ideas from you on this matter if you choose to share them.
As for CSS code being too heavy, we looked into this issue and couldn't detect it from our end: when we changed the color of prices first with our admin panel settings and then with custom CSS, it didn't end up adding the same code to every product. We would happily look into this problem for you, by the way, because we really do not want you to deal with any problems of this kind.
When it comes to filters, we are sorry to see the process wasn't easy! Again, your ideas would be highly valuable for us because you might notice some things that our eye doesn't catch.
It's all up to you, yet if you consider giving us another chance, we promise to help you as much as can during the whole setup process. One of our agents already reached out to you and shared our guides on CSS and disabling our app in specific themes. We are ready to answer any other questions you have and look into any problems. Our goal is to be there for our clients so please get back to us via email at feedback@searchanise.io and we will do all we can to help you.
Best wishes,
Searchanise team
Excellent application, service client très réactif pour toutes demande de personnalisation. Beaucoup de documentations disponibles pour nous guider. Je recommande.
What a delightful review! Thank you very much for taking the time to share it!
It's great to see that our documentation is useful for you, yet we want you to know you can always reach out to us for help. We will be glad to guide you!
Best wishes,
Searchanise team
Super und super Service in Sachen Rückmeldung.
Thank you for your kind words! We are doing our best to offer quick and effective customer service and it warms our hearts to see you enjoy the results.
Feel free to ask if any help is needed.
Best wishes,
Searchanise team
I have used this app for 4 years.
My store has 3000 different products. The UX for both my customers and my staff is amazing. Its Fast!
The merchandising features are great for upselling. But to be honest, we use it for the speed and the UX.
I have never needed to use there support.
Thank you from the bottom of our hearts for this review! It's amazing to see you've been such a loyal customer and that you've been enjoying Searchanise for such a long time. It's a blessing to see we bring value to your business.
Even though you never needed to reach out to our support team, feel free to do so if there's any question you cannot find an answer to. Our team will be there for you.
Best wishes,
Searchanise team
Fijne app, veel functies zoals verbergen producten, collecties of pagina's in de zoekresultaten. Goed analyse overzicht. Ook prettige hulp. Aan te bevelen
Thank you for your positive feedback! We're delighted to hear that you find our app useful. Your appreciation for the app's functionalities and assistance is truly motivating.
Should you have additional feedback or require further assistance, feel free to reach out. We're here to support you!
Best regards,
Searchanise team
Helpful support team and good app
Thank you for your review! We're delighted to hear that you've found our support team helpful and that you're pleased with our app.
If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
Best wishes,
Searchanise team
Wirklich super Idee die App, es schleichen sich leider regelmäßige Fehler ein die teilweise zu kleinen aber auch mal zu großen Problem führen, die nur auffallen weil ich eh selbst jeden Tag auf dem Shop bin und daran arbeite.
Der Support antwortet schnell und ist freundlich. Letztlich ist es die einzige App die das kann was ich suche und deswegen nutzen wir sie. Es ist die beste Filter-App aber leider ab und an mit Fehlern.
Thank you from the bottom of our hearts for this review! It's a delight to see you find our app so useful. It's our job to make navigation in your store easier and it's good to know you like the results!
We also appreciate your kind words about our support team. Please make sure to contact us anytime you need help.
Best wishes,
Searchanise team