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After a somewhat difficult start, now I am very happy. The customer service responds quickly and for now they have solved all the problems I encountered.
Hello,
Thank you for taking time to leave your review for us. We sincerely apologize if our customer service doesn't feel acceptable for you.
We are willing to help you overcome any issues you might be facing and help you configure our app in the best way. And of course restore a good impression about our support service.
We have already reached out to you in the current email thread and will continue helping you until you are satisfied with the result.
All the best,
Searchanise team
Great Search Facility for shopify website.. It is fast enough.. Though i wish you would have an option to default the search results by the lastest rather than the oldest items.
Die Berater und die App-Ansicht sind ausgezeichnet. Die Berater gehen auf persönliche Ideen ein und setzen diese um. Wenn Sie alles in einem haben möchten und eine einfach zu bedienende App benötigen, kann ich diese App nur wärmstens empfehlen. Ich danke Danila E. persönlich für die Professionalität. Albian Gashi, Sofort24.eu
awesome app helps a lot for our store visibility in search engines
My resale store, LuxuryResold.com , sells many types of clothes, shoes, accessories, etc. So it is important that the search engine picks up words in the descriptions or products are missed/not shown. This Smart Search & Instant Search does that! And products in sigular form pop up even if the customer only searches for the plural (shoes/shoe).
Great search at an affordable price
The Smart Search & Filter app has been an awesome discovery and a real game changer for my store. Even with the best 2.0 overly expensive Shopify themes, this Searchanise app improves the search, particularly for collection pages. I've faced a few customisation issues with the app over the last few months to get it working just as I wanted and the Searchanise team were so helpful each and every time. Winner winner chicken dinner!
Hello,
Wow, we are truly happy to see you think so highly of our app! Nothing feels better than knowing we provide our clients with something useful. Plus, it's also great to know that our support team was of help when you faced certain issues.
Please make sure to contact us if any questions appear. Our team is always there for you!
All the best,
Searchanise team
Cool, easy to use app with expert support team and good langify integration. I would recommend using it.
This app is incredible. I was using what I thought was the best search app for Shopify and by chance just by testing as I had free time I stumbled upon this app and it really delivers everything we needed and more. We are a large shop that wanted the tag or search terms suggestion for the first section which we could not find anywhere else. Not we have it. Awesome app!
All my products vanished. when i forced reindextion... pls look into this asap. Loss of sales......help
Hello,
Thank you for sharing your feedback. We are sorry that you have faced such issues with our app on mobile. As far as I see, you are already in contact with our support team and they are now working on the solution to the issues you experienced. We will keep you posted via our current email thread.
Searchanise team