Rezensionen (1.633)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
24. Februar 2024

I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.

From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.

The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.

In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.

SassyLAB.dk
Dänemark
15 tage mit der App
Searchanise hat geantwortet 25. Februar 2024

Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.

Best regards,
Searchanise team

27. Februar 2024

Super Great. Support was amazing and fulfilling with our business custom needs both technically and visually. Overall it made our integration process so much easier and smooth.

Would recommend them again and again.

Application itself is made simple to understand, does all the basics as it should. Also found some great add-on functionalities within the tool such as AI, merchandise Promo, analytics and reports.

ROBELL (EN)
Dänemark
6 tage mit der App
Searchanise hat geantwortet 1. März 2024

Wow, what a nice detailed review! Thank you very much for describing your experience with our app so fully!

We hope Searchanise brings even more value to your customer experience further. Just don't forget you can always contact our support team to get assistance if you need anything.

Best wishes,
Searchanise team

7. Februar 2024

Searchanise stands out not only as an exceptional app but also as an outstanding company to collaborate with. Their customer support team is notably responsive, ensuring that every inquiry is met with a swift and effective resolution, rather than mere excuses. This level of service amplifies our enthusiasm for the significant value that Searchanise is poised to contribute to our store. We are genuinely optimistic about the transformative impact it will have on our business operations.

49ER COMMUNICATIONS
Vereinigte Staaten
2 monate mit der App
Searchanise hat geantwortet 8. Februar 2024

Thank you for your feedback! We're glad to hear that you had a positive experience with our app and support team. Your satisfaction is our priority, and we're committed to providing excellent service to all our users. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
Searchanise team

17. Januar 2024

I have been using it for four years with no major issues, and the support staff is very helpful and quick to respond.

フロアマット専門店HOTFIELD 公式サイト
Japan
Mehr als 3 jahre mit der App
Searchanise hat geantwortet 19. Januar 2024

Thank you for being a loyal customer for four years! We're delighted to hear that Searchanise has been serving you well, and we appreciate your positive feedback on our support team's responsiveness. If there's anything more we can assist you with or if you have any questions, please don't hesitate to reach out.

Best regards,
Searchanise team

1. Februar 2024

Very useful app with great customer support. Highly recommended.

High End Essentials
Vereinigte Staaten
3 monate mit der App
Searchanise hat geantwortet 4. Februar 2024

Thank you for your kind words! We're delighted to hear that you find our app easy to install and configure. If you ever need assistance or have suggestions for improvement, feel free to let us know. We appreciate your recommendation and look forward to supporting your store further.

Best regards,
Searchanise team

16. März 2024

I was very pleasantly surprised by such quick and professional help from assistant Julia A.
I strongly recommend it. Search engine works great. The menu is understandable and easy to adapt to other languages.

AUTOGARSAS.LT
Litauen
Etwa 13 stunden mit der App
Searchanise hat geantwortet 17. März 2024

Thank you for your wonderful feedback! We appreciate your recommendation and are glad you find our search engine effective and our menu easy to adapt to various languages. If you require further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best regards,
Searchanise team

23. Januar 2024

We use this app for our site's search features as well as filters on collection pages. It works incredibly well, very easy to set up and integrate with your theme. So many customisation options to adjust it exactly how you like it! We had quite a bit of custom code we wanted to adjust the product grids and their customer service was extremely helpful, fast, and efficient. Thanks to Sophia and Maria they were so helpful!

Blade & Rose UK
Vereinigtes Königreich
Etwa ein jahr mit der App
Searchanise hat geantwortet 24. Januar 2024

Thank you for your positive feedback on your experience with Searchanise! We're glad to know that our app meets your search and filtering needs seamlessly. It's great to hear that our customer service, especially Sophia and Maria, have been helpful for you. If you have any more questions or need further assistance, feel free to reach out.

Best regards,
Searchanise team

17. Juni 2024

Great app and support. Been using for many years now without any issues. Thank you Searchanise!

Lila Beauty
Australien
17 minuten mit der App
Searchanise hat geantwortet 19. Juni 2024

Thank you for your kind words and continued trust in Searchanise! We're thrilled to hear that our app and support have met your needs over the years. If you ever need assistance, we're always here to help.

Best regards,
Searchanise team

24. Januar 2024

Excellent support team was quick to find and implement a solution to our problem.

Picnic Time Promo
Vereinigte Staaten
6 monate mit der App
Searchanise hat geantwortet 26. Januar 2024

Thank you for being so kind and leaving this nice review for us! We are always happy to help you so please never hesitate to reach out to us.

Best wishes,
Searchanise team

27. März 2024

Maru was amazing in helping me get setup and configure the app how I needed it. Highly recommend!

Wooden Cork
Vereinigte Staaten
Etwa 2 stunden mit der App
Searchanise hat geantwortet 29. März 2024

Thank you for your kind review! We're happy to see our support team, especially Maru, made a good impression and properly helped you with your query. That's what we aim to do!

Feel free to let us know if you need anything else.

Best wishes,
Searchanise team