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Great app and even better support! I had an issue and the support given was outstanding!
Thank you for your feedback! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you effectively. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Best regards,
Searchanise team
Maria and the team are so incredibly helpful and the app has been fabulous so far. I'm really excited to make the most of the capabilities it offers. For a business with a diverse inventory, this app is a dream!
Thank you for the glowing review! We're thrilled that Maria and our team have been incredibly helpful, and we're glad to hear that you're excited about the capabilities our app offers, particularly for businesses with diverse inventories like yours. If you ever have questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
So helpful, from the initial integration to just general support. Honestly, we are so grateful for the customer service with Searchanise! Just an email away and they can make the magic happen! Any issue we've had has been resolved in a timely manner.
Thank you for your kind words! It's a pleasure to hear that our customer service has made a positive impact. If any more questions or issues arise, feel free to reach out. Your satisfaction is our priority!
Best regards,
Searchanise team.
This search function has been awesome. On top of that, the customer support has been great! Thank you Julia and Anastasia!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our search function and that our customer support team, especially Julia and Anastasia, has been able to assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
Great app and great support. We switched after using it for a period of time thinking we found a better one, we quickly switched back. This one does the job quite well!
Thank you for your wonderful feedback! We're glad to hear that you find Searchanise to be a great app with excellent support. It's fantastic to know that even after exploring other options, you decided to switch back to us. We're committed to providing a solution that works well for you, and we appreciate your trust. If you have any more feedback or if there's anything specific you'd like to share, please feel free to let us know. We're here to assist you!
Best regards,
Searchanise team
A fabulous app. Has made a huge difference to my store and the support is quick and responsive from Umida and team. Thank you so much. A great app!
Marie
Love Amber x UK
Thank you, Marie, for your wonderful feedback! Our team, especially Umida, greatly appreciates your kind words about our support. If you ever need further assistance or have any questions, don't hesitate to reach out to us. We're here to help!
Best regards,
Searchanise team
Great experience every time with support team - always responding fast and very helpful every time. Any questions or concerns I have are usually solved after 1-2 emails. :)
Thank you so much for your wonderful review! We're glad to hear about your positive experience with our fast support. If you ever need further assistance, feel free to reach out. We appreciate your recommendation!
Best regards,
Searchanise team.
I have trouble with set up app. I've needed some help setting up more detailed functions, but the support team have been helpful at all times.
Thank you for your feedback! We're glad that our support team was able to assist you promptly. If you encounter any further difficulties or need assistance with additional functions, please don't hesitate to reach out to us. We're here to help!
Best regards,
Searchanise team
I recently had the pleasure of integrating the "Searchanise Search & Filter" app into my online store at https://sassylab.dk, and I must say, it has been a game-changer. The app itself is incredibly powerful, offering a seamless and intuitive search and filtering experience for my customers, which has significantly improved the usability of my website. However, what truly sets this app apart is its customer service.
From the get-go, I was impressed by how fast the response time was whenever I reached out for support. It's evident that customer satisfaction is a top priority for them. Not only are the support agents quick to respond, but they also possess a high level of skill and expertise. They provided extensive help with everything I needed, demonstrating a willingness to go above and beyond to ensure the app was perfectly tailored to my store's requirements.
The agents were patient, understanding, and highly knowledgeable, making the whole process of customizing and troubleshooting the app feel effortless. Their proactive approach in offering solutions and improvements was particularly noteworthy. It's rare to find a service where the support team genuinely invests in your success as much as the team at "Searchanise Search & Filter" does.
In conclusion, if you're looking for an app that not only enhances your online store's functionality but also comes with exceptional customer support, "Searchanise Search & Filter" is the way to go. I wholeheartedly recommend it and give it a well-deserved 5 stars.
Thank you for your glowing review! We're thrilled to hear that our app has made such a positive impact on your online store's usability. Ensuring customer satisfaction is our top priority, and we're delighted that our support team was able to provide you with fast, skilled, and personalized assistance throughout the integration process. Your kind words about their expertise, patience, and proactive approach mean a lot to us, and we're grateful for your 5-star rating. If you ever need further assistance or have any questions, don't hesitate to reach out to us.
Best regards,
Searchanise team
Support email effective and fast > they solve the issue quickly and provide explanations. Chat > response-time is very long
Thank you for your feedback! We're glad to hear that our support team effectively resolved your issues via email. We apologize for any delays you experienced in our chat response times. We're continuously working to improve our response times across all channels to better serve our users. If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
Searchanise team