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Wirklich super Idee die App, es schleichen sich leider regelmäßige Fehler ein die teilweise zu kleinen aber auch mal zu großen Problem führen, die nur auffallen weil ich eh selbst jeden Tag auf dem Shop bin und daran arbeite.
Der Support antwortet schnell und ist freundlich. Letztlich ist es die einzige App die das kann was ich suche und deswegen nutzen wir sie. Es ist die beste Filter-App aber leider ab und an mit Fehlern.
Thank you from the bottom of our hearts for this review! It's a delight to see you find our app so useful. It's our job to make navigation in your store easier and it's good to know you like the results!
We also appreciate your kind words about our support team. Please make sure to contact us anytime you need help.
Best wishes,
Searchanise team
Helpful support team and good app
Thank you for your review! We're delighted to hear that you've found our support team helpful and that you're pleased with our app.
If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority.
Best wishes,
Searchanise team
Fijne app, veel functies zoals verbergen producten, collecties of pagina's in de zoekresultaten. Goed analyse overzicht. Ook prettige hulp. Aan te bevelen
Thank you for your positive feedback! We're delighted to hear that you find our app useful. Your appreciation for the app's functionalities and assistance is truly motivating.
Should you have additional feedback or require further assistance, feel free to reach out. We're here to support you!
Best regards,
Searchanise team
I have used this app for 4 years.
My store has 3000 different products. The UX for both my customers and my staff is amazing. Its Fast!
The merchandising features are great for upselling. But to be honest, we use it for the speed and the UX.
I have never needed to use there support.
Thank you from the bottom of our hearts for this review! It's amazing to see you've been such a loyal customer and that you've been enjoying Searchanise for such a long time. It's a blessing to see we bring value to your business.
Even though you never needed to reach out to our support team, feel free to do so if there's any question you cannot find an answer to. Our team will be there for you.
Best wishes,
Searchanise team
We love this app; easy to use. The search result is intelligent and fast. Customer support is excellent! Very happy customer.
Update* Recently, we have had some problems with our online theme not allowing the customer to use the search function properly when viewing the site on mobile mode. Without asking Searchanise for help, they actively fix the problem, so now my mobile customer is very happy. Thanks a lot, Searchanise!
Update* The latest app update broke the layout of the search result page; the support was excellent in resolving this issue and getting our site back up and running in no time.
Update (2024): We decided to use their collection filter features. After two days of testing and setting it up on our site, I have to say that this product is very robust and flexible, meeting all my needs when it comes to setting up all our collection filters properly. It takes a little bit to learn, but with their fast support, it was a breeze.
Fantastic app, works exactly as described. Installing was easy. Well worth it.
I have been using the Smart Search Bar & Filters by Searchanise for several years and they have made some great improvements. I hope that they can continue to improve the software. Support has helped me resolve several issues in a timely manner.
BuyExcelTemplates.com
Hello,
Thank you for taking the time to share your feedback with us. We are very sorry to see you dissatisfied with our app.
As far as we can see, we sent you a reply via email where we requested access to your store for investigating and fixing the filter counts issue. If the problem still persists, we will be glad to hear again from you and finally fix it.
All we want is for you to successfully use our app and benefit from it.
Best regards,
Searchanise team
What an upgrade to the search bar.
We've been using the Searchanise app for over 2 years and absolutely love it! This is a no-brainer for any ecommerce store. A+++ service from the support staff. ~TheHobbyWarehouse.co.nz~
Thank you from the bottom of our hearts for this feedback! We truly appreciate your loyalty. Now, all we aim to do is only improve our product to make sure you're always confident in your choice.
Best wishes,
Searchanise team
The app is amazing and the team behind it as well! We use this app to exert greater control over our search results.