Avis (1 680)

Note globale
4,7
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
28 juillet 2022

I think I've tried every search & filter app on Shopify with utter disappointment until I found this one: it's pretty and it's simple to use. Ecommerce can put you down sometimes, but when you find these gems, things get a little lighter.

ORA THE PEOPLE
Italie
2 mois d’utilisation de l’application
Searchanise a répondu 11 août 2022

Nothing brightens our day as kind words of satisfied customers, thank you! We are delighted to know that Smart Search & Filter brightens your experience with e-commerce too :)

Modifié le 25 novembre 2020

Amazing support! We had an issue where blog posts did not show in the search results, and they fixed the issue on their end while on the chat support with us. Generally a good and fast app for search.

Alfa Sko AS - Norway
Norvège
2 mois d’utilisation de l’application
21 juin 2018

Great App to have, and certainly easy to work with.

The Packaging Group
États-Unis
2 mois d’utilisation de l’application
22 octobre 2018

Great app in order to integrate a translated search engine within a shop, thanks to its integration with langify. Great support team, too.

Lorenzi Milano
Italie
2 mois d’utilisation de l’application
15 juin 2021

Great app, and great support, they were abele to help me solve my problem within 24hours. After trialing a few different apps that offer a search filter this is in my opinion the best.

Re:Store Melbourne
Australie
2 mois d’utilisation de l’application
19 juillet 2017

Easily one of the most valuable apps we added to our site. The original Shopify search is terribly lacking: sometimes completely missing the item searched for or totally obscuring it by flooding the results with unrelated items. It might be okay for sites with smaller inventories, but it can be a mess when you've got a few thousand items and variations like we do.
Smart Search (Searchanise) has tons of features and options and makes search results efficient and more importantly, relevant. There were a few things it lacked when we first started using it but most of it has been addressed with updates. And for the subscription price, it is totally worth it.

Acubest
États-Unis
2 mois d’utilisation de l’application
19 septembre 2018

Been using this app for a year now and it's one of the better search apps out there. Quick support, they are always adding new features, improvements, and integrations. I'm still waiting for a filter app integration not sure if they will ever be possible though. Overall I'm happy with the product.

Nella Online
Canada
Plus de 4 ans d’utilisation de l’application
Modifié le 29 juillet 2022

This app has been updated in July 2022. It is now a complete mess. We have it pulling items from one of our websites and putting them on another, which the shouldn't be on. Some collections are showing all stock instead of the collection. Support is hopeless. We loved this app - I dont understand why IT people have to mess with stuff that isnt broken. I cannot say enough good things about this app. It fixed issues we didnt even know we had. Makes our website so much better, and for such a low fee. Very excited about this product. Update: Still loving it in 2022.

Proscitech
Australie
Plus de 4 ans d’utilisation de l’application
21 novembre 2016

This is simple and effective search option for our store! Thank you!

Demozastores
Inde
2 mois d’utilisation de l’application
24 août 2022

On 21 Jul the search engine was down and stopped working. There was no notification on the downtime and our web store was not showing the intended search results. Our conversions were affected because customers could not find what they want. Today we realised the search results were not showing a complete listing and we had no idea how long the error has been going on for. Several important SKUs were missing from the search results page although the search query keywords were consistently included in the product titles. Our conversions were affected and we're still waiting for a response as we speak. These episodes of downtime have clearly shown that the app is unreliable. I would not recommend using it as the risks are too high.

Good Dog People™
Singapour
Plus de 4 ans d’utilisation de l’application
Searchanise a répondu 24 août 2022

Hello,

Thank you for your feedback.

We are very sorry for the issue and we take responsibility for it. In the reply to your email, we did our best to explain why this problem happened in the first place. In short, our inner price conversion processes caused a heavy load on our indexation. Of course, it's not an excuse in that situation but we wanted to keep you posted on what was going on.

As we remember, the issue was fixed with a re-indexation and we advised you to set up automatic re-indexation in your store. Recently, we checked your store and noticed that you indeed set up the automatic re-indexation like we advised. Glad to see that!

As we see, our widgets work properly in your store at the moment. Still, if you have any other questions on this matter, feel free to contact us via email. We are always ready to help with any problems or queries related to our app.

Best wishes,
Searchanise team