Avis (1 680)
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just got this - amazing so far!
We've been with this app for over 2 years and I would rate them 4 out of 5 stars but recently they changed their pricing and cancelled our old plan was $27 and now $59 for the same thing. I guess inflation hitting hard on everything.
Hello,
Thank you very much for your feedback.
We understand that increase in prices is always not a pleasant event and sorry that we had to put you through it. As to why we had to change the prices, it was necessarily to do as it allows us keep improving the experience of our clients. Our development team puts a lot of effort adding new features and improving the old ones. Some of the big new features are new widget designs and compatibility with year/make/model apps. Currently, we are working on implementing image, voice search, and some other functionality requested by our clients.
Please also note that the pricing model that was used before had been adopted in 2013. We understand that keeping the prices steady is important and kept them the same for almost 9 years, but the time for changes has come.
Lastly, we would like to address the part about cancelling active subscriptions that you mentioned. To our regret too, it indeed has happened as it was necessary due to technical reasons. We converted your subscription into an equivalent trial one to prevent the subscription from being automatically renewed, while not cutting out the service. We have sent several notifications about this via email, added a banner to the app's admin panel, and also added information about the changes to our official site prior to this. All of this has been done out of necessity and we will do our best to avoid this practice in the future. Hope for your understanding.
If you have any questions or suggestions, please feel free to message at feedback@searchanise.io at any time. We will be glad to do all we can to help.
Best regards,
Searchanise team.
Nice app and good support..........................................................................!
Hi there,
Happy to hear that our service only causes positive emotions in you so far! Thank you very much for sharing your experience here, we appreciate it a lot.
Best regards,
Searchanise team
Fantastic app, very responsive and does what's on the box + more added value. Additional to the core app working extremely well, we had a custom pricing app (bold - wholesale pricing) that meant pricing was not displaying consistently across the site and the search results. Support were able to add this integration swiftly and all is great!
Great App! Tried a few before settling on this app for our store Shopless.ca and will never look back. Derrick
I initially downloaded this app because I was looking to add product filters to my collection pages. However this app does so much more!
I contacted support to customise a couple of things and they've been really helpful.
Overall I'm very impressed with the features and the price is very competitive.
Maria & Vladimir communicated well and modified some code for a much needed feature. Thanks for the attentiveness! So far, so good!
Thank you for choosing Searchanise and for your review! Our whole team appreciates it a lot.
Best regards,
Searchanise team
Great & affordable search app. Customer service has been amazing, Stacy is super helpful. Highly Recommended.
After using the trial and testing it on the our site swimstr.com , we have found it a very positive experience for customers who can now "search their style" for our active wear, sports apparel and swim wear. We purchased straight after the trail and will keep optimizing our site and our product search. Thanks so much.
Okay easy to install, works a treat. really fast quick excellent search of my 1000 products.
Would like the option to disable searching of pages/collections. But overall it's a thumbs up. worth the money.