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We used this app for almost 3 years and now they are trying to charge us 5 times more per monthly fee. We have found other search apps which charge a fraction of the cost and will be moving our business to another app. I would not recommend this app if you are planning to grow your business and this app will try to squeeze as much out of you as they can. They have tried to threaten us a few times with price increases. We also had horrible customer service from their rep Olga Skalkina. I guess its time for us to go to another 5 star rated search app, luckily there are many on the shopify app store!
Thank you for taking the time to write this review. We are sorry to hear you have felt threatened, however it seems what you are describing were the two standard notification letters in regards to the number of products in your store exceeding the limits of the subscription plan.
When you first signed up with our service in June 2018, the number of products in your store was within the 20-50 thousand range. At the moment this number is 1 722 493.
For the past 6 months, we have been negotiating the cost of the service plan for you. However, despite such significant growth of your store inventory, you were not ready to pay for a corresponding subscription. The whole time we had to increase the use of our resources to ensure the appropriate quality of search in your store. We are very sorry to know that rather than arranging to pay the correct price you prefer manipulating with a negative review.
Searchanise provides a quick, easy and clear drop-down for searching and filtering products, offers upsell options and features and much more. Very helpful support, brilliant app five stars.
So far so good! Great app! very affordable!
Very easy to load and gives customer great options based on the word search along with product listings and prices.
This is one of the best apps we have installed, so super easy to use, and quick and intuitive. The support team helped us exactly how we wanted the widget to look. This is such a bargain, comparing with getting a developer and paying them to get the quick search live. 100/100
This app is one of the best apps in the Shopify marketplace. We use this app to power our site search, provide landing pages for Google Text Ads, populate Collection pages and cross-sell/upsell along the shopping funnel. It's powerful and easy to use!
Smart Search has been a great tool for us so far. The search feature is very fast and the tools allow you to easily edit products, filters, appearance, etc. Their support team was also very helpful during our trial period.
This app is the most complete solution for listing and filtering collections. The support team are very fast, knowledgeable and willing to help in any kind of situation. Highly recommended!
Thank you very much for the kind words! We are delighted that you rate both our app and support at 5 stars and will make sure to keep improving your experience as much as possible.
If you have any further requests, please feel free to let us know. We are always happy to assist!
Best regards,
Searchanise team
Super und super Service in Sachen Rückmeldung.
Thank you for your kind words! We are doing our best to offer quick and effective customer service and it warms our hearts to see you enjoy the results.
Feel free to ask if any help is needed.
Best wishes,
Searchanise team
DID WHAT I NEEDED WHOOP WHOOOP