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Great app. Completely helpful for filtering and anticipating customer inquiries.
basstrapp.com
The app has strong functionality making it much more than simply a search app. We use Searchanise mainly for search results, collections, and filters on both. It would be great if they advanced their filters to include sliders for numerical ones, and if they could develop local search indexing it would make it a lot faster. Overall definitely worth a download.
Thank you very much for taking your time and leaving us a detailed review, we appreciate it a lot!
We are glad to say that slider filters are now featured in our app. Considering that you mentioned the lack of this feature as a downside of our app, it would be great if you could test the slider filters and let us know if they work the way you need them to. Please refer to our article about how they can be set up: https://docs.searchanise.io/set-up-filters-based-on-product-options-tag-prefixes-metafields/#converting-numeric-filters-by-metafields-into-the-slider-filter.
Regarding the speed, we would really appreciate it if you could let us know if there are any particular aspects of the app that you'd like to be faster, e.g., full re-indexation speed, or the process of rendering of search results. Please feel free to message us at feedback@searchanise.io, we'd be glad to find a solution for you!
Searchanise is genuinely fantastic. Configuration is a breeze and the Support Team is VERY knowledgeable and quick with an explanation that gets you to the right place to make easy changes. Thank you Anastasia for your patience and prompt replies regarding the configuration. Thank you!
Such reviews are easily the best way to make our day. Thank you very much for your kindness and for your willingness to share your experience here!
Anastasia was absolutely thrilled to know you were so satisfied with our customer service. You can always contact us if you have any questions. It's our pleasure!
Best wishes,
Searchanise team
I needed something to replace Algolia as it was not working well with Shopify. Smart Search was extremely easy to install and understand.
We appreciate your trust in our product as a reliable solution for your business. Thank you for choosing Searchanise and for your great feedback!
Works great so far, loving the app
excellent app I recommend it to all users who need to improve their customer experience. It helps to find products easily and also increases sales
Thank you so much for this great review! We appreciate you recommending our app and wish you many more happy customers and even more sales!
Worst app of the app store
This app will destroy your website. I installed it, immediately my website gone from 3s speed to 7, it brokes the minify job that has been done to improve the website.
This is by far the worst experience i ever have with a shopify app, and of course delete the app doesn't fix their mess, i will have to pay an other speed optimisation and hope bold don't make me pay fees to fix the coding too, i am already about 100$ lost here. Awful!
Hello,
Thank you for sharing your feedback with us. I'm sorry to hear that you have faced such issues when using our app.
As we haven't had a chance to be informed about this issue from you yet, we'd like to thank you for bringing it to our attention now. We have gotten in contact with you via email to examine the issues closely.
If you have any questions or concerns, feel free to contact us at feedback@searchanise.com. We'd be glad to help you.
Just loaded the Searchanise app and it indexed our over 25,000 parts in less than 10 minutes. The documents are great relative to fine tuning the widget to display the information that you want to display. This looks like it will be a fantastic addition to our new website and make search much easier and much more sophisticated.
Decorators Supply
They write one price on this page, but another on their own website.
And then this is not so simple to use as expected. Less user friendly.
Said "free trial" but once I installed it, my account was suspended and said I wasn't eligible. Won't be recommending or using this based on this immediate negative experience.
Thank you for letting us know you faced an issue with our app. We are sorry to see you didn't get the chance to properly test Searchanise! As we stated in the email we sent recently, our app was installed in your store back in 2020 and as the 14-day trial was used up, you didn't have it now.
It's okay because we are always eager to allow you to test our app again. We will surely add more trial days to your store so you can have a fresh understanding of what Searchanise offers. If you are ready to give us another chance, please reply to our email.
Please also remember that our support team is always here to help with trials or anything related to our app. Our email address is feedback@searchanise.io.
Best wishes,
Searchanise team