Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 17 juin 2022

This is ***** starts - Great service from Roman A. He helped quickly and good. Very nice and now my shop works as i want it with the app :) This is ** stars. I asked the support for help to see if i get most out of the app or not. My concern is that I have not used it to the fulliest. Support (Not Roman, but another) just sent me a link to an article.

Dinluksus.dk
Danemark
Presque 5 ans d’utilisation de l’application
Searchanise a répondu 17 juin 2022

Hello,

Thank you for taking the time to share your feedback. We appreciate it a lot!

Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.

Please do not hesitate to reach out to us again. We will do our best to help.

Best wishes,
Searchanise team

Modifié le 12 juin 2019

The app is good and integration is pretty good too. Need more features to give freedom to the user and flexibility for collections sorting. Needs also a better pricing plan. Definitely.

GIANNOPOULOS.GR
Grèce
Presque 5 ans d’utilisation de l’application
14 septembre 2018

User friendly. Helpful staff. However, I wish there was a way to organize the search categories manually. That's the biggest downfall I see at this point. Also, I wish I didn't have to manually go in and put in all the synonyms for the key words. This is probably inevitable and can't be done automatically but I just don't have the time to do it well. That's all for now. I'm happy with the app. THANKS.

My Wonderful Walls
États-Unis
Presque 5 ans d’utilisation de l’application
19 septembre 2018

Been using this app for a year now and it's one of the better search apps out there. Quick support, they are always adding new features, improvements, and integrations. I'm still waiting for a filter app integration not sure if they will ever be possible though. Overall I'm happy with the product.

Nella Online
Canada
Plus de 4 ans d’utilisation de l’application
28 septembre 2021

The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, jumping in to quickly resolve an issue that turned out to be unrelated to the app.

Andrews
Canada
Plus de 3 ans d’utilisation de l’application
Searchanise a répondu 23 juin 2022

Thank you very much for taking your time and leaving us a review!

We will do our best to keep improving the onboarding process. Happy to know that your experience with other aspects of using our app was pleasant!

Best regards,

Searchanise team.

11 novembre 2021

We have been using this app for almost two years now and it has been going well. I love the amount of customizability of the app. You can change the color of just about everything and with custom HTML and CSS we can make it look even better. Their support is great and has helped with all of the custom code we added. There are a lot of features so it does take a little bit to get the app dialed in and working the way you want it to. The only bad thing about the app is how much work it takes to make it perfect, and even after that to keep it working you should try and spend a little bit each week to keep it running well. Overall It is a great app and would recommend

My Medic
États-Unis
Presque 3 ans d’utilisation de l’application
Searchanise a répondu 23 juin 2022

Hello,

Thank you very much for such a detailed review, your feedback is very helpful!

Regarding the part about keeping the app running well, could you please message us at feedback@searchanise.io and elaborate a bit more? We would be more than happy to improve your experience further as much as possible and look into any suggestions you might have.

Have a nice day!

Modifié le 29 décembre 2016

Largely given the options (mainly this versus InstantSearch+), Searchanise is the best available search provider for Shopify.

Our main issue is that the app is still really weak/simplistic when it comes to search. For example, searching "table" on our store pulls up "table lamp" and "table clocks" as top results. Expected top results should be "dining tables" and "coffee tables". Trying to play with synonyms did not work, since it only applies to exact search strings.

In fact, InstantSearch+ seems to be slightly more intelligent since they're able to provide the proper results (emphasis on "slightly" since they failed some basic search tests elsewhere). However, the cost of Searchanise is far superior and they also have some core features that InstantSearch+ does not. InstantSearch+ seems to have had a head start and coasted at this point - and it shows. InstantSearch+'s overall dashboard and "feel" is outdated compared to Searchanise, which we hope will continue to improve.

Another point is customer service - the Searchanise team was very responsive and supportive of the few emails I sent. InstantSearch+'s service felt rather dismissive (a lot of one liners and ignoring some technical questions altogether).

Overall, both apps fall short of what's expected from a power search app. Searchanise wins on affordability, customer support, and a weak competitive field. We'd pay more if the search was more accurate, but, given current lack of core search accuracy, the app still falls short of its main purpose. For a great search example, a competitor like Wayfair's search bar perfectly reflects user intent within the furniture/decor industry (but who knows how many times more they've invested into their technology).

Froystore
États-Unis
Plus de 2 ans d’utilisation de l’application
5 juillet 2019

We use this app the manage and make searches easier and clear results. Any issues we've experienced have been resolved promptly by their support team.

The Flood Gallery
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
18 avril 2018

Very useful! We are still trying it, it helps to find any product including those missed written!

Pilgrimcl
Chili
Plus d'un an d’utilisation de l’application
Modifié le 23 juin 2021

UPDATE : The team has solved the problem for our store. Thanks a lot ! The app works great for filtering and search. But since we installed it we have SEO issues. The main problem is that the app prevents us from adding h2 titles tag to our products names on our collection pages.
Also, the app prevents us fron adding alt tags to our images.

My Little Day
France
Plus d'un an d’utilisation de l’application
Searchanise a répondu 8 juin 2021

Hello,

Thank you for your feedback for us. We understand how important SEO is for the stores and will do our best to find a solution for these issues.

Our team is currently examining possible ways to fix the issues you mentioned and we will keep you updated in the current email thread.

All the best,
Searchanise team