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Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!
Thank you for taking the time to share your experience with our app! We highly appreciate it.
We are sad to see you faced some limitations when it comes to translating filter values, yet as we see, our support team is already communicating with you on this matter to describe the alternatives in detail.
By the way, it's a delight to see that our customer service left you satisfied. We will do our best to keep this impression further.
Please let us know if you have any questions. We are always glad to help!
Best wishes,
Searchanise team
I have been using Searchanise Smart Search for more than 6 months now. And it has been functioning well for us. Our users especially benefit from instant search suggestions and results. I believe one small improvement will make it more useful for us. In the search results page, for filters, please provide an option to not include new collections by default. We want to manually add only those collections that make sense for filtering / faceted search. Currently, all new collections are automatically added and we need to go and remove manually. This makes it cumbersome for us. What I am asking for is to provide a switch that disables the automatic addition of collections to the filters, by default. All in all, it is a highly reliable app!
Hello,
Thank you for your kind review! We appreicate your willingness to share your experience with our app here.
As for your desired improvement, we couldn't seem to find any email from you where you mentioned it. If you still need this functionality, feel free to contact us. We will try to come up with a solution for you.
Best regards,
Searchanise team
Really nice plugin and not too heavy.
Review for https://www.yourdiabeticsupplier.com -
This website search app is useful and definitely priced affordably compared to a few of the other top "Search" apps. It has a lot of customization features on the back end and another great thing is that the format in which it lays out the search results is a plus because it gives a lot of different filter options for the visitors. It suggests the correct products and also has its own algorithm based on previous searches and relevant pages/categories. It has definitely helped my site and with visitors converting to customers.
Esta app me ayuda a agilizar y dar mejores búsquedas a los usuarios que visitan mi pagina online y la facilidad sin complicaciones para automatizar todo por esto gracias.
Thank you so much for sharing your review. Your recommendations mean a lot to us. Our team is dedicated to providing you and everyone else choosing Searchanise with only the best there is to offer, so we'd love to know what we can do to help make our solution work the best for your business. Please contact us at feedback@searchanise.com We are always happy to address any of your concerns.
Searchanise is a great app for searching and filtering on your Shopify store. They offer outstanding support and gladly help with any potential issues that may occur.
Thank you for your positive feedback! We're thrilled to hear that you find Searchanise helpful for your Shopify store. We appreciate your support.
If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.
Best regards,
Searchanise team
I am very happy with the app and its abilities. Customer service has been good.
Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.
Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work.
As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at feedback@searchanise.io so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you!
Best wishes,
Searchanise team
After a somewhat difficult start, now I am very happy. The customer service responds quickly and for now they have solved all the problems I encountered.
Hello,
Thank you for taking time to leave your review for us. We sincerely apologize if our customer service doesn't feel acceptable for you.
We are willing to help you overcome any issues you might be facing and help you configure our app in the best way. And of course restore a good impression about our support service.
We have already reached out to you in the current email thread and will continue helping you until you are satisfied with the result.
All the best,
Searchanise team
Wirklich super Idee die App, es schleichen sich leider regelmäßige Fehler ein die teilweise zu kleinen aber auch mal zu großen Problem führen, die nur auffallen weil ich eh selbst jeden Tag auf dem Shop bin und daran arbeite.
Der Support antwortet schnell und ist freundlich. Letztlich ist es die einzige App die das kann was ich suche und deswegen nutzen wir sie. Es ist die beste Filter-App aber leider ab und an mit Fehlern.
Thank you from the bottom of our hearts for this review! It's a delight to see you find our app so useful. It's our job to make navigation in your store easier and it's good to know you like the results!
We also appreciate your kind words about our support team. Please make sure to contact us anytime you need help.
Best wishes,
Searchanise team