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Their support has been fantastic. They are very quick to respond, and complete any work that has been needed. There are a couple minor things I wish it could do, like multiple colors swatches where you can choose the colors, or icons for color swatches, but when communicating with support they said it could be updated if enough customers request it. Also they currently do not do any customizations, but the app is so good it is on our must have list of apps for our webstore.
New Review 6/2/2018:
Still an amazing app. I did have one small complaint about their fuzzy search matching. Support came back to me right away with a workaround. About a week later they updated their search engine so I didn't need the workaround.
Thanks, Searchanise! You all are amazing!
Old Review:
I just wanted something to help me with some fuzzy searching. The built-in search is just weak. I got that and more! It's beautiful. Installation is so simple. If I could solve all my business problems for just $20 a month life would be great. As it stands I will settle for solving this huge problem for so cheap. I am REALLY happy with it. I haven't dived into the analytics yet but can't wait until have the time to do it.
Three words "WOW"
You need something like that in your store the best search with a fair price.
Very fast ang good support!! They fixed our issues within hours. The app is really usefull
Exceptional support from Daria who has perfected the use of this app for me. Amazing search and product filter capabilities. Thank you!
This app is fantastic! It helps us a lot. They even offer customization for our store. The response is swift, and they provide the best support solutions. Highly recommended!⭐⭐⭐⭐⭐
Searchanise has great support and the search not only looks good, but it also delivers. Great job - keep it up!
Best search app in the market. Great results, blazing fast support, and friendly staff. Using this for all my stores.
What a delight to receive this review from you! Thank you for being so loyal and for deciding to share your experience here.
We truly appreciate that you chose our app for all your stores. If you need our help with anything, feel free to let us know.
Best wishes,
Searchanise team
Searchanise has been a big improvement to our website. The options are pretty flexible. Our SEO on collections has improved and the pages load very fast. Whenever we need help fixing CSS or other issues, they are quick and responsive. Their support team is incredible and helped us implement a design that matched the rest of our website. Their app makes our website easy to navigate and is well worth the monthly fee. I highly recommend.
I worked with Maria A. on the Searchandise Support Team to fix some styling and mobile issues we were having and she was very kind and fixed all of my code very quickly and successfully!
Thank you for taking the time to leave this review! (Maria is especially grateful) We are delighted to see our customer service work is so satisfying for you.
Please make sure to contact us anytime you need help!
Best wishes,
Searchanise team