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The dynamic search and filter functions allow us to deliver a premium user experience for our customers, which in turn has improved our conversion rate. After a year of using Searchanise, we encountered a minor issue, and their support team was extremely responsive and resolved it quickly. Highly recommend for any eCommerce store looking to enhance site search and filtering.
Thank you for such kind words! We're thrilled to see Searchanise helping you boost your conversion rate - this is our ultimate goal.
Feel free to contact us with any questions. We will be happy to assist!
Best wishes,
Searchanise team
This is a fantastic app for search and navigating your products on your site. Not to mention, the support team helped me after a coding issue occurred in installing another app that conflicted. Solak T got me back on track with ease! I highly recommend this app!
Thank you for such high praise! Tsolak was especially happy to read it. We're thrilled to hear that you find our app helpful. Please make sure to contact us with any requests that come to mind. We will do all we can to help!
Best wishes,
Searchanise team
Brilliant app. Has completely upgraded our user experience. Love the way it picks up typos and suggests what the user is looking for. Very accurate. Update: Have used their help and Damon K was absolutely brilliant. Answered my questions perfectly and also jumped in and adjusted a couple of settings to make it even easier. Very happy customer.
We have been using Searchanise for almost 7 years on our Shopify store in Myanmar. The instant search feature works exceptionally well for our large catalog of over 130,000 products. Customers can find what they need quickly, which has helped improve our conversion rate. The filter and collection search features are very useful for our auto parts and multi-category store. The support team has always been responsive and willing to help with customization. Highly recommended for any large Shopify store.
Thank you for your wonderful review! It's great to know that our app is seamlessly meeting your needs and helping your customers find what they're looking for. Your kind words about our support team mean a lot to us. We're here whenever you need assistance!
Best regards,
Searchanise team
We love this app; easy to use. The search result is intelligent and fast. Customer support is excellent! Very happy customer.
Update* Recently, we have had some problems with our online theme not allowing the customer to use the search function properly when viewing the site on mobile mode. Without asking Searchanise for help, they actively fix the problem, so now my mobile customer is very happy. Thanks a lot, Searchanise!
Update* The latest app update broke the layout of the search result page; the support was excellent in resolving this issue and getting our site back up and running in no time.
Update (2024): We decided to use their collection filter features. After two days of testing and setting it up on our site, I have to say that this product is very robust and flexible, meeting all my needs when it comes to setting up all our collection filters properly. It takes a little bit to learn, but with their fast support, it was a breeze.
Searchanise’s support and customization worked perfectly for our Shopify store! They helped implement custom product badges using metafields, which now update automatically across product pages, search results, and collections. The functionality is smooth, and the team was responsive and helpful. A huge time-saver for managing promotions and discounts without manual updates!
Thank you very much for this kind review! It feels amazing to see you're satisfied with both our functionality and support team.
Feel free to contact us with any questions. We will be happy to help.
Best wishes,
Searchanise team
Shocked and saddened by the bahaviour from the company in recent weeks. I signed up for a one year subscription in May 2025 which runs until May 2026, and suddenly I find the admin panel is blocked and they want me to pay more because I am on Shopify Plus?! Well I upgraded to Shopify Plus back in August 2024, so that should have been taken into account when I paid for a year subscription for Searchanise in May 2025... after a few emails with them, the admin panel is still blocked.. I am so angry with how I am being treated by this company. AVOID!
Hi,
We’re sorry to hear about your experience and understand how frustrating this situation must be.
You are absolutely right, the issue occurred after your store was switched to Shopify Plus. Please note that applying the correct plan when your current subscription is over would require temporarily disabling our widgets, which could affect your storefront design. To avoid any disruption for your customers, the admin panel was blocked while the widgets continued to function as usual in your store.
We truly appreciate the details you shared in your email communication, your feedback helps us improve and prevent similar situations in the future.
Please let us know if you have any further questions, we’re here to help and will be happy to assist you in resolving this.
Overall really good app, but it sometimes glitches and can take a while to re-index all products (we do have a large listing of product). Quality/price is really good compared to the other apps we have tried to do the same thing. Support is quick and efficient unlike many other apps.
I have a complex issue that's giving me a lot of headaches. I'm glad the support team responded immediately. Stacy helped me analyze the problem, and Paul wrote the JavaScript code to fix my problem. This is a fantastic experience! The support team is absolutely the best!
update 9/2025
After using this app for 7 years, everything's still perfect. I contacted them like very few months just needed some help with customization. Their support has always been knowledgeable and responsive.
Thank you for taking the time to share your experience! Responding faster in critical situations is actually our goal and we are happy to see such positive results. Now we aim to not stop there and keep going to provide the best customer service for our clients. Thank you again for supporting us on our path to this goal!
Best wishes,
Searchanise team
We love using this app! It's extremely versatile and allows us to offer a lot to customers in terms of both search experience and personalization. We recently had an issue when we updated our theme, and Searchanise support was great - very responsive and communicative through the whole process!
Thank you so much for your wonderful review! We're happy to hear that you're enjoying the flexibility and personalization options the app offers. It’s also great to know our support team was able to assist you promptly during the theme update. We're always here to help whenever you need us!
Best wishes,
Searchanise team