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Very prompt and helpful support service. I also love what the app does as far as both instant search and filter functionalities
Thank you for your wonderful feedback! We're pleased to hear that you find our support service prompt and helpful. Additionally, we're pleased to hear that you appreciate the functionalities of our app. If you have any further questions or suggestions, please don't hesitate to reach out. We're here to assist you!
Best regards,
Searchanise team
Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.
Thank you for sharing your experience here! Three years are quite a profound period. It's especially nice to receive a review from such a long-term client. By the way, what a delight to see you enjoy so many aspects of our app! We appreciate you listing all the features you find useful.
Feel free to contact us anytime!
Best wishes,
Searchanise team
initially i was unimpressed by the layout and options. it did not match the style or our store. but after reaching out to support, they systematically addressed my design needs and after about a week, we got to a good place. the search function works well
Thank you for sharing your experience! We're always glad to help with customizing our widgets to better suit your needs.
We're delighted that the search function is now working well for you. If you have any more feedback or need further assistance, please feel free to reach out. We're here to help!
Best regards,
Searchanise team
Of all the apps we've used in Shopify, Searchanise was the most valuable app for our online store. They made it simple to integrate and update and made it more simple for our customers to find any of the 27K products we offered. Thank you for a quality app experience.
What a treasure of a review! Thank you for being so kind and thoughtful. It's great to see our app brings so much value!
Please make sure to let us know if you need help with anything. We will be glad to assist.
Best wishes,
Searchanise team
The support team is very responsive and helpful. This app allows for a good amount of customization. It's priced fairly and adds value to our store. I do with you could split test products more effectively
Thank you for your wonderful review! We truly appreciate your positive feedback on our responsive support and the customization features. We're glad to provide value to your store. We appreciate your suggestion for enhancing split testing, and we'll certainly consider it for future developments. If there's anything more you'd like to share or discuss, feel free to reach out.
Best regards,
Searchanise team.
Greatly improved our site search, and support were very helpful for adjustments as needed
Thank you for your positive feedback! We're delighted to hear that Searchanise greatly improved your site search. It's fantastic to know that our support team was able to assist you with adjustments effectively. If you have any more questions or if there's anything else we can help you with, feel free to reach out. We're here to ensure your experience with Searchanise remains top-notch.
Best regards,
Searchanise team
I have had a problem with stop words causing trouble with my products and as soon as I reported it they turned off the default stop words and everything got a lot better. Great customer support. The only problem I have is I wish I'd talked to them sooner.
Thank you for your review! It's great to see our support team was there for you. Now you know you can always reach out to us to get assistance.
Best wishes,
Searchanise team
The Searchanise App is, for some years now, of major importance for our ecommerce.
We use it for all the search lists, collections, filters, etc.
The app is very advanced and has a lot of features and possible customizations.
If you need to heavily personalize certain sections you will certainly need to rely on some development.
But, in any case the support team is quick to respond, effective and very helpful.
Very recommended app.
Thank you for this amazing review! It means the world to us to see that you fully use our app's functionality and find it important for your business. It's truly priceless!
As you know, our support team is already there for you so please make sure to contact us with any questions.
Best wishes,
Searchanise team
I am thoroughly impressed with the Searchanise app! Not only does it work seamlessly, but the support team's responsiveness is unparalleled. They resolved my queries with lightning speed, showcasing an exemplary commitment to customer satisfaction. Without a doubt, I highly recommend Searchanise for an efficient and top-notch search experience.
Thank you so much for your positive feedback! We're thrilled to hear that you're impressed with Searchanise. Your satisfaction is our priority, and we appreciate your recommendation. If you ever have more questions or need assistance, feel free to reach out.
Best regards,
Searchanise team
GREAT SUPPORT! Julia answered to my messages quickly and had no problems fixing my issues . I tried a couple of apps, and this one fits my needs the best. that's a keeper
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a great experience with our support team, especially with Julia. It's fantastic to know that our app meets your needs effectively.
Should you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Searchanise.
Best regards,
Searchanise team