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Awesome product and support team. We highly recommend these guys. We use their app for all collection and product filtering and search on our Shopify Store.
Hello,
We truly appreciate your joyful feedback! It feels great to know you enjoy using the features that are basically the core of our app.
Please never hesitate to reach out to us if you need help. Our support team is always here to assist. It gives them great motivation when clients like you are so grateful.
Best regards,
Searchanise team
We use the app on our site https://itzoo.co.uk/ - very happy with the quality of the app and the service provided by the developer.
The app has so many bugs. Customer support has no idea how to fix issues which generic response. They charge a premium for an app that is not premium. The app has completely stopped working on my website and I have no idea why. They're say they are sorry in response to this review, a generic response rather than fixing important issues.
Thank you for your review. We are extremely sad to see you had such a disappointing experience with our app!
We indeed currently have a bug related to Draft products in our system which affects your store and we can assure you our team is currently working on it. The last thing we want is for our responses to leave an impression of generic ones. We are truly sorry we made you feel like we do not look into your case individually. We promise to do better!
As for the app not working in your store for a period of time, as we see we addressed this problem via email too and we hope the solution we implemented helps you!
Thank you again for your honest feedback and for staying with us! We sincerely appreciate it and will fix the bug as soon as we can.
Best wishes,
Searchanise team
Outstanding app in every way - probably the best thing I've added to my store.
Best search app in the game. We use it for multiple stores, and they are always highly flexible in the customization of the functions and layout.
Thank you, we truly appreciate you taking the time to share your rating with us! It's also delightful to hear such kind words from a long-term client. Now all that is left for us to do is maintain this high standard to never disappoint you.
Feel free to contact us if any help is needed. We are always here for you!
Best wishes,
Searchanise team
Very useful app and surprisingly affordable considering the conversion boost potential. I'm one very happy store owner!
This is an excellent app and the support staff are very quick to respond
Thank you for your feedback! We're delighted to hear that you find our app excellent, and we're committed to providing quick support. If you ever have more questions or need assistance, please feel free to reach out.
Best wishes,
Searchanise team
Best search App for Shopify, Great features and very fast support. Ill highly recommend it and i´ve been using in all of my stores.
Fantastic app, works perfectly and as described.
Really easy to install and customize. Very smart search capability.
Highly recommended this app!
We use this app for our site's search features as well as filters on collection pages. It works incredibly well, very easy to set up and integrate with your theme. So many customisation options to adjust it exactly how you like it! We had quite a bit of custom code we wanted to adjust the product grids and their customer service was extremely helpful, fast, and efficient. Thanks to Sophia and Maria they were so helpful!
Thank you for your positive feedback on your experience with Searchanise! We're glad to know that our app meets your search and filtering needs seamlessly. It's great to hear that our customer service, especially Sophia and Maria, have been helpful for you. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Searchanise team