Searchanise Search & Filter , 리뷰 1,621개
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평점별
Generally works excellently at a great low cost. Sometimes I've needed some help setting up more detailed functions, but the support team have been helpful at all times
Thank you for your positive review! We're glad to hear that you find our app excellent and cost-effective. We're delighted that our support team was able to help you whenever needed.
If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.
Best regards,
Searchanise team
Not the most intuitive user interface in the backend. Frontend is great though.
The support is very good, but not too fast response time.
Thank you for sharing your experience! We're delighted to hear that our app has been helpful for you. We're constantly striving to improve our services, and your input is valuable to us. If you have any suggestions or additional feedback, please feel free to share. We're here to help!
Best regards,
Searchanise team
5 days trial gone: The app works stable, and the theme is not broken.
Positive:
- well designed, with a hundred settings, admin panel comfortable to use both on mobile and PC.
- great analytics. It gives more information about internal search performance than native Shopify reports
Negative:
- support is dead. except autoresponder no answer for 4 days.
- Filters in the collection you can't use because the app automatically switches to some weird collection design. And there are no settings to change it. So I can't disable the native Shopify search and filter app
- Integration with Langify does nothing
- Integration with Ryviu does nothing
- a high price for use. without support, it can be less $15 monthly
Thank you very much for your detailed review! We truly appreciate it.
It's great to know our admin panel is easy to use and that our Analytics section offers all the info you need.
As for the negative aspects you described, I should say we're sorry we caused you any sort of inconvenience. We're eager to improve so let us address all the points one by one:
1. Support. We apologize for making you wait! We are currently working on the response speed so we will do all we can to make you see the improvement soon.
2. Filters on collections. This feature is our Search results widget so that's the reason why the design might be different when you enable our Filters on collections. The good news is we're always ready to help with it. We already asked you about it via email so we will gladly look into it once we receive the needed details.
3. The Langify and Rivyo integrations should work correctly so we will be happy to look into your particular case further.
4. Price. We're sorry to see it seems too high for what you get. As for support, we will surely improve this aspect. Plus, we can further discuss the price via email if you want.
Thank you!
Best wishes,
Searchanise team
I had an issue with the product view, and they quickly contacted me and resolved the problem. Excellent support service. They're my lifesavers! Thank you very much.
Thank you for sharing your experience with us! We're glad to hear that our support team was able to assist you promptly and effectively in resolving the issues you encountered during setup. It's great to know that the app is now meeting your expectations and working well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Searchanise team
Searchanise is a great app for searching and filtering on your Shopify store. They offer outstanding support and gladly help with any potential issues that may occur.
Thank you for your positive feedback! We're thrilled to hear that you find Searchanise helpful for your Shopify store. We appreciate your support.
If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.
Best regards,
Searchanise team
Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!
Thank you for taking the time to share your experience with our app! We highly appreciate it.
We are sad to see you faced some limitations when it comes to translating filter values, yet as we see, our support team is already communicating with you on this matter to describe the alternatives in detail.
By the way, it's a delight to see that our customer service left you satisfied. We will do our best to keep this impression further.
Please let us know if you have any questions. We are always glad to help!
Best wishes,
Searchanise team
Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.
Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work.
As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at feedback@searchanise.io so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you!
Best wishes,
Searchanise team
Wirklich super Idee die App, es schleichen sich leider regelmäßige Fehler ein die teilweise zu kleinen aber auch mal zu großen Problem führen, die nur auffallen weil ich eh selbst jeden Tag auf dem Shop bin und daran arbeite.
Der Support antwortet schnell und ist freundlich. Letztlich ist es die einzige App die das kann was ich suche und deswegen nutzen wir sie. Es ist die beste Filter-App aber leider ab und an mit Fehlern.
Thank you from the bottom of our hearts for this review! It's a delight to see you find our app so useful. It's our job to make navigation in your store easier and it's good to know you like the results!
We also appreciate your kind words about our support team. Please make sure to contact us anytime you need help.
Best wishes,
Searchanise team
Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app.
Support is very quick at least.
Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful.
We are also grateful for your feedback on your UX with our admin panel. We are always glad to receive it to make our app even better.
Feel free to share more improvement ideas via email at feedback@searchanise.io. It would be super useful for us!
Best wishes,
Searchanise team
Great customer support! I love the seamless integration into the store, but look forward to a release on search analytics :)