리뷰 (1,681)

전체 평점
4.6
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 11월 20일

The customer service team is quick to respond and very helpful. We encountered a couple of bugs and they promptly escalated the issues to their developers, who worked on resolving them for us.

Brindisa Spanish Foods
영국
앱 사용 기간 6년 초과
답글 Searchanise개 2024년 11월 21일

Thank you for sharing your experience! We're glad our customer service team could assist you quickly and ensure the issues were addressed promptly by our developers. Your ...

2024년 12월 4일에 편집됨

I am writing to express my dissatisfaction with the current state of support for the mobile site search issue. Furthermore, the separate issue regarding the add-to-cart function from site search has yet to be addressed.

Any help is much appreciated, please!!!!!

UPDATE 04.12.2024 The search is not fixed, and I am still waiting to receive an email from you.

Highgrove
영국
앱 사용 기간 3년 초과
답글 Searchanise개 2024년 12월 2일

Hello,

We are very sorry to see our recent issue affected your mobile search! As we see, it should be fixed by our developers already. Nevertheless, our main priority now is ...

2024년 11월 18일

super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again

Cargo Clothing
영국
앱 사용 기간 1년 초과
답글 Searchanise개 2024년 11월 19일

Thank you for your kind words! We're thrilled to hear that Stacy was able to assist you effectively. Your satisfaction means a lot to us, and we're always here to help ...

2024년 11월 7일

Searchanise support was very quick to help me with my issues. 10/10 would work with them again.

PerfumesAmerica.com
미국
앱 사용 기간 4년 초과
답글 Searchanise개 2024년 11월 10일

Thank you so much for your kind words! We're delighted to know our support team was able to help quickly and meet your expectations. We're always here for you, so feel free ...

2024년 11월 29일

Going down on Black Friday does not look good. We will be removing the app once the weekend is over

The Treadmill Factory
캐나다
앱 사용 기간 8개월
답글 Searchanise개 2024년 12월 2일

Hello,

We are very sorry to see our recent issue affected your store and your sales! As we analyzed, it was fixed by our developers within an hour. Nevertheless, we have ...

2025년 1월 14일

Great app, very responsive and helpful support, highly recommended!

Voltage Coffee Supply
미국
앱 사용 기간 7개월
답글 Searchanise개 2025년 1월 16일

Thank you for your wonderful feedback! We're glad to hear you're enjoying the app and that our support team has been helpful. Your recommendation means a lot to us, and we're ...

2025년 1월 29일

Customer support is pretty good, from having a full demo to raising support tickets they are really kind and helpful, congrats team Searchanise.

doto.com.mx
멕시코
앱 사용 기간 5일
답글 Searchanise개 2025년 2월 2일

Thank you for your feedback! We're glad to hear that our support team left a positive impression. Your kind words mean a lot to us, and we’ll be sure to share them with the ...

2024년 12월 1일

Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!

LABEL MENSWEAR
영국
앱 사용 기간 4개월
답글 Searchanise개 2024년 12월 6일

Hello,

We are extremely sorry to see our recent issue affected your store and your sales, especially on Black Friday. As we see, it was fixed by our developers within an ...

2025년 2월 26일

Super responsive and helpful team!

WildBird
미국
앱 사용 기간 10개월
답글 Searchanise개 2025년 3월 2일

Thank you for your kind words! We're glad to hear that you found our team responsive and helpful. If you ever need assistance, we're always here to help!

Best wishes,
...

2024년 11월 3일

Excellent customer support!

The support team was very responsive and helpful in implementing the collection filters. They provided clear instructions and multiple solutions to choose from.

Their method worked perfectly for our needs, and the setup process was straightforward.

While we're still exploring additional features, the basic implementation met our requirements and the support experience ...

カラコンープロトタイプ
일본
앱 사용 기간 4일
답글 Searchanise개 2024년 11월 6일

Thank you so much for your kind words! We're delighted to hear that our support team was able to assist with the collection filters and that the setup process was ...