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Excellent app and customer service!!! It has obviously improved the searching experience in our store. Highly recommend.
Top app and great support when I needed it. There was no faffing around asking for specifics, they just knew what I required and got the necessary coding done! I'd strongly recommend it.
The app offers amazing value, also and especially for bigger Stores. Customer Service is very quick to respond as well.
Hello,
Thank you for your kind words and for dedicating the time to share your experience! We will continue improving our service constantly and offer you the best support we can.
If you need anything, please feel free to reach out to us at any time. We will be glad to assist with any requests!
Best regards,
Searchanise team
This App is great, we had a couple of issues we needed resolve and the aftercare was unbelievable. The customer care was the reason I went with the paid version. I have used lots of different apps but the support on this one is the best I’ve had.
Initially tested the app and now run it on all our shopify stores. It is the user experience of much more expensive solutions, it is ridiculously simple to install, and support is fast and helpful when required.
Hi there,
Thank you very much for your review!
Providing a highly effective search and filter solution while keeping interactions with the app user friendly is one of our main goals. Glad to hear that we are moving in the right direction!
We have been using this app for about 6 months now and we are very satisfied with the paid version of this app. There are quite a few features included, including some surprises that have worked well for us. They seem to be improving as time goes on, releasing new features that are helpful.
There were a couple of things that did not quite work right for us aesthetically out of the box, such as the quickview option or the look and feel of the recommendations widgets. However, after contacting support they quickly edited the css to help achieve what we wanted and we are very satisfied customers of this app.
They also have some useful integrations with other apps as well.
We used this app on our B2B site to help segment products to different markets/customers. We also utilise the colour families, product fields and metafields to display considerable other search options provided by product manufacturers, such as weights, capacities, fabrics, outputs, strengths and so on - all critical for a B2B store. We needed some custom work completed to facilitate the displaying of products in specific ,markets based on tags, as some products and/or some customers were in multiple markets/segments which was not achievable using the normal UserGroup Rules. Yuriy facilitated this work and it was done quickly and worked first go. Extremely happy with the app, the price and especially its support.
Awesome app! Site engagement has really increased since installing the app as customers are no longer getting empty search results from products that we actually carry based on spelling errors. It also provides excellent suggestions for similar products when they search something we don't carry. Analytics also gives great insight into what your customers are looking for. Definitely worth the money.
Amazing! This app is fantastic. Easy to set-up and navigate. It has made our site so much more user friendly and searchable. Products are found at least x10 faster now than with our standard searching.
Upsell and Cross-sell work great and we have generated lots of additional sales with these already in our trial.
The upsell and cross-sell is better then some of the other stand alone apps we have trialed.
Well worth getting if you want to improve your website and the support is great with fast replies.
A++++
Nice app and great support team, the developers will help you solve any issues you have in a timely fashion.
Thank you very much for your feedback!
We are always doing our best to assist with any requests as soon as possible and appreciate your appreciation :)
If there is anything else we can assist you with, please feel free to message us at feedback@searchanise.io at any time. We will be glad to help!
Best regards,
Searchanise team