리뷰 (1,669)

전체 평점
4.7
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 4월 8일

This is probably the most important app I will ever install on my site.

Before this app, I had found over time that users will search for variations of partial words and eventually enter a full word, and it turns out that the full word was required to even get results returned!

WHAT!!!

This app, I start getting results returned with the first couple of letters, and they can be anywhere within a word. This is how search should work.

And I love that I could purposely misspell something, that a user had entered into search as a typo, and with that misspelling, I still had close matches get returned as well as a few "did you mean" options.

Everybody should have this app.

JD Stitchery
미국
앱 사용 기간 2년 초과
2020년 4월 15일

Awesome app - really intricate - use this app on all sites! Thanks for the support. Just working on getting the search in the place I need it :)

Arbil 4x4
영국
앱 사용 기간 2년 초과
2020년 8월 18일에 편집됨

I love the functionality of this App - the ability to analyze searches and see what visitors enjoy looking at. Moreover, the attention of staff to my requests and their flexibility in adapting the design of the search results widget is outstanding. I love my current Collection pages because it gives so much freedom of sorting to my visitors. Thank you, guys!

Fancy Lighthouse
리투아니아
앱 사용 기간 2년 초과
답글 Searchanise개 2019년 8월 8일

What a wonderful review! We are pleased to know you highly value the functionality of our app - Searchanise Analytics is a great tool indeed.
We appreciate your business and are always happy to help! Thank you!

2017년 12월 5일

Great app - very easy to set up
Great search - works fast and has helped make our website easy to navigate

Heat Group Supplies
영국
앱 사용 기간 2년 초과
2019년 3월 13일에 편집됨

Great customer service. I had difficulty in setting up the smart navigation but they solved my issue professionally and quickly.

(I'm back again several months later to update) Still very pleased with this app. Customer service and tech very good and professional. We had a problem with the search function not loading fast enough and while I was sleeping, they fixed the whole thing so now it works flawlessly.

Thephotosavings
미국
앱 사용 기간 2년 초과
2020년 2월 28일

Friendly and helpful service from the App team when I reached out to them with a query. Would recommend

magnumtattoosupplies
영국
앱 사용 기간 2년 초과
2021년 9월 11일

I love this app its make collections look's a lot nicer for customers.
Aesthetic pleasing look. Recommend this app with so many customisations features you won't be disappointed!
Grateful to Pavel, who helped me with the installation. I had custom requirements to get the app working with my theme.

Murasaki Owl
영국
앱 사용 기간 대략 1개월
2018년 5월 11일에 편집됨

Edit May 11 2018
So they reached out to me a little over a week ago after the review was posted, and it took another full week for them to respond to my reply, then I spoke with them on the phone and discussed all issues,

they told me i was correct about the search on mobile and that by tomorrow (which is today) it will be fixed, and as far as integrating with shopperapproved who is the only reasonable priced google approved review aggragator they will need the API to get that done,

So we got them all that information and had shopperapproveds team and them in one email and shopper approved replied with all instructions, but they just ignored those emails! which is amazong, here we have a filter that integrates with 4 review apps, of which only one YOPTO is approved for google, and they cost a min of $10000 a year, and here we have shopperapproved, which only cost around $3000 a year, willing to work with them and make it work and they ignore it completely,

you guys have a great search and filter app PLEASE make it even better by integrating with shopperapproved.

I upgraded to 3 stars because they fixed the bug and now mobile works like a bless, the filters are amazing,


Part 1 the product,
the product is probably a 3 star, and here is why,

for search on mobile it does not work as it should, the filters disappear before you can choose a filter. so there alone you loose half or more of the visitors that cannot use the filters,

for desktop it works great, that is why it gets 3 stars on filters,

Part 2 navigation

Navigation on the other hand could of been a good product if they just let you display product ratings from anyone, and they done, they have only 4 product review system they integrate, and of those 4 only 1 is an approved google review aggregator, and that is yopto and they cost a minimum of 10K a year which is above almost any small business budget,

when asked if we can integrate to another company we use their answer was only with enterprise, and the price would be $269 a month when asked why on the site it shows $132 a month for enterprise? they answered because we have modifications, which makes no sense, that is a one time change not a monthly!

when we replied saying we are seriously considering their enterprise version and we would like to talk to someone on the phone their reply was, WE DO NOT OFFER PHONE SUPPORT! are you serious? we are talking about spending with you 1000's and upgrading to ENTERPRISE and you have no phone support? that is ridiculous!

all in all, if you do not care of product reviews then use it, if you care about product reviews and you need your product reviews to be submitted to google, and be displayed on the category pages, then look for something else,

Designeroptics Com
미국
앱 사용 기간 2년 초과
2021년 5월 25일

Didn't install correctly. Reached out to the developer for help. Never got a reply. Deleted the app.

Pactimo
영국
앱 사용 기간 대략 2년
답글 Searchanise개 2021년 5월 25일

Hello,

Thanks a lot for sharing your feedback with us. We are sorry to know that you were not satisfied with our service.

We worked hard to improve the response time of our support team and hope that you won’t face such difficulties in the future. Also, we checked your store and we were glad to see that you still use our app and the widgets are working fine there. We appreciate you as a client and don’t want you to be disappointed with our app. So, if any questions appear, please contact us and we will do our best to find a proper solution for you!

We wish you good sales!

Best regards,
Searchanise team

2019년 8월 29일

This app was perfect for our car product. It was easy to use and any issues with the installation were quickly handled by the amazing support team.

Glasgow Trade Sales
영국
앱 사용 기간 2년 초과
답글 Searchanise개 2019년 9월 4일

Many thanks from our support team! We are always here to make sure your experience with our service is as smooth as it can be.