Searchanise Search & Filter , 1 607 vurderinger
Raffiner
-
Etter vurdering
This app really improved our site experience and user behavior, it is very customizable, the price is fair, and their support is excellent. We recommend it.
To truly customize it you need help from support, in my case the support team in the beginning took time to respond maybe they ware away on holiday? I don't know but recently support has been way better so no more complains. I really recommend this app for anyone trying to improve search on their website.
Your app is fabulous, solved all our search issues, many thanks, highly recommended!
Without doubt, the functionality Searchanise adds to our store is comparative to a Magento site and has saved us $$$'s in development costs. The support is EXCELLENT and the Searchanise team have always been able to resolve any issues or make any tweaks we have requested. If you have a large inventory store, i can not recommend this app enough.
Absolutely excellent. Reponses replied to quickly and custom requests carried out without issue. Wouldn't hesitate to recommend.
Thank you very much for your review! We are happy to hear that our app and support has left you satisfied.
Best regards,
Searchanise team
Super helpful in getting everything setup. Looking like this app will do everything and more for what we need! Great app
I've been using the product for years. Recently they "upgraded" their plans and unless you change to a new plan they'll delete your account. I hate when companies force you into upgrades that you don't need. I mean it's only $77 a year increase but it's a dirty practice that all the app developers seem to be doing now. I'll stay with it for now but might look for other options.
Thank you for sharing your experience with our app. We are sorry to see it was such an unpleasant one!
At the same time, your point is certainly understandable. We wish we could arrange the changing of pricing model in a different way. However, we faced a situation when we had to choose a path that let us fully improve our product.
We do hope you consider staying with us as losing our long-term clients is especially sad to experience. Therefore, we contacted you via email with a special offer. It would be great to know if this offer sounds engaging.
Best wishes,
Searchanise team
This is ***** starts - Great service from Roman A. He helped quickly and good. Very nice and now my shop works as i want it with the app :) This is ** stars. I asked the support for help to see if i get most out of the app or not. My concern is that I have not used it to the fulliest. Support (Not Roman, but another) just sent me a link to an article.
Hello,
Thank you for taking the time to share your feedback. We appreciate it a lot!
Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.
Please do not hesitate to reach out to us again. We will do our best to help.
Best wishes,
Searchanise team
This app has massively improved our search results compared to the standard Shopify search bar. Support has also been great, helping us modify it to suit our store
Happy to hear that you see the improvement over the default search and that our support was helpful! If there is anything else we can assist you with, please feel free to contact our support at any time at feedback@searchanise.io. Thank you very much for sharing your feedback!
Best regards,
Searchanise team
The app works great on our store! Customerservice is fast and very good! They made improvments as we suggested also. Highly recommended!