Omtaler (1 686)
Raffiner
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Etter vurdering
perfct app .. good result all time ,, 5 star for this app
The app works really well. Simple to install and simple to use. The analytics have even allowed us to gain more data on products people are searching for even when we do not list them on the site.
Searchandise is great! It can really support my business and easy for the customers to choose from the different categories!
Used the 14 day free trial and saw a definite increase in orders. Works great and makes searching my shop so much better
It is great to know you've had great results with our solution in such a short period of time. We appreciate you sharing this. Thanks so much for the 5-star rating!
Didn't install correctly. Reached out to the developer for help. Never got a reply. Deleted the app.
Hello,
Thanks a lot for sharing your feedback with us. We are sorry to know that you were not satisfied with our service.
We worked hard to improve the response time of our support team and hope that you won’t face such difficulties in the future. Also, we checked your store and we were glad to see that you still use our app and the widgets are working fine there. We appreciate you as a client and don’t want you to be disappointed with our app. So, if any questions appear, please contact us and we will do our best to find a proper solution for you!
We wish you good sales!
Best regards,
Searchanise team
I love this app its make collections look's a lot nicer for customers.
Aesthetic pleasing look. Recommend this app with so many customisations features you won't be disappointed!
Grateful to Pavel, who helped me with the installation. I had custom requirements to get the app working with my theme.
just got this - amazing so far!
We've been with this app for over 2 years and I would rate them 4 out of 5 stars but recently they changed their pricing and cancelled our old plan was $27 and now $59 for the same thing. I guess inflation hitting hard on everything.
Hello,
Thank you very much for your feedback.
We understand that increase in prices is always not a pleasant event and sorry that we had to put you through it. As to why we had to change the prices, it was necessarily to do as it allows us keep improving the experience of our clients. Our development team puts a lot of effort adding new features and improving the old ones. Some of the big new features are new widget designs and compatibility with year/make/model apps. Currently, we are working on implementing image, voice search, and some other functionality requested by our clients.
Please also note that the pricing model that was used before had been adopted in 2013. We understand that keeping the prices steady is important and kept them the same for almost 9 years, but the time for changes has come.
Lastly, we would like to address the part about cancelling active subscriptions that you mentioned. To our regret too, it indeed has happened as it was necessary due to technical reasons. We converted your subscription into an equivalent trial one to prevent the subscription from being automatically renewed, while not cutting out the service. We have sent several notifications about this via email, added a banner to the app's admin panel, and also added information about the changes to our official site prior to this. All of this has been done out of necessity and we will do our best to avoid this practice in the future. Hope for your understanding.
If you have any questions or suggestions, please feel free to message at feedback@searchanise.io at any time. We will be glad to do all we can to help.
Best regards,
Searchanise team.
Nice app and good support..........................................................................!
Hi there,
Happy to hear that our service only causes positive emotions in you so far! Thank you very much for sharing your experience here, we appreciate it a lot.
Best regards,
Searchanise team
Fantastic app, very responsive and does what's on the box + more added value. Additional to the core app working extremely well, we had a custom pricing app (bold - wholesale pricing) that meant pricing was not displaying consistently across the site and the search results. Support were able to add this integration swiftly and all is great!