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After several attempts (during 2 months) to give Searchanise the chance to improve on our website they failed. Here are some reasons why:
- One big problem is that the most searched items on our shop are not what they really are. Their own statistics in the backend shows totally different top queries then present in the search widget.
- Given search results to the vistors are bad although visitors query is in the product title!
Try at my website Gartencenter.de:
1 When you type "wurzel" it shows all our indoor plants first for no reason and no products with "wurzel" in the product name on the first page. The product visitors are looking for are the 23rd and 24th result!
2 We have a lot of products which called "bambus". When a customer types like "bamsbus" (typo) Searchanese says "no results", but since the query corresponds for 85% with "bambus" it should at least give the same result as "bambus".
Their answer: make synoniems! That's really not how a search engine should work.
- Suggestions only support English and Latin
Their service is friendly but after 5 of the same email in which they thanks us again for our patience I'm done.
Hello,
Thank you for your detailed feedback! We are sorry to see you are disappointed with your experience with our product!
We totally agree that there are some imperfections in the way our suggestion feature works as well as our Auto spell correction feature when it comes to any language other than English. The whole search system should work better once we make the global changes that are currently in progress and hopefully there will be no need to use synonyms as a fix.
We would also like to thank you for bringing our attention to the issues with suggestions. Our development team looked into your case and they
confirmed there was indeed room for improvement. We appreciate you taking the time to let us know about it and we hope we can improve it further.
Additionally, we contacted you by email regarding the "wurzel" search results because there's a chance we can find a solution for now. We await your reply!
Best wishes,
Searchanise team
5/5 Would highly recommend them. I needed a collection filter and nothing was as customizable as this one. They catered to what I was looking for and did it in less than a day.
Thank you so much for the top rating and your recommendations! Glad to know our app made a great filtering solution for collections on your website.
This app was the solution I was looking for to integrate intelligent search into my marketplace with hundreds of products.
Great app. Very responsive and intelligent the way it pulls the data in. Great layout and other options available in the background
Thank you so much for posting this great review! We are proud to have created the product that our customers enjoy working with.
Superbe application que j'essaie vaut la peine d'être installé et qui permet d'ajouter d'avantage à notre boutique en ligne encore merci à tous
Thank you so much for your wonderful feedback! We are happy to know that our solution has proved to be beneficial for your store. All the best!
This is a great app that does almost everything that we need it to do. And the price is highly competitive. Install was seamless and simple. Support is responsive for the most part. I would have given the 5th star if they provided a few seemingly small features.
Thank you very much for your review and for the kind words!
Sorry to hear that our app didn't have all the features you needed. Please feel free to message us at feedback@searchanise.io if you have any suggestions. If you let us know what these features are we would be happy to try implementing them or suggest alternatives for you.
Have a nice day!
Good
Outstanding app, and even better support. I have tried several others, many come close, but this one seems to hit all the right spots.
A+ all the way!
Hello,
Thank you from the bottom of our hearts for sharing your thoughts on our app! It means a lot for us to see that you appreciate our service.
We will keep it up to continue helping you with our functionality and our support.
All the best,
Searchanise team
Thank You for Yours app It's amazing. I like to use it to my website, I hope just to add SEO optimization to apps.
Thank you for choosing Searchanise. It is great to hear you find our app amazing! We appreciate you sharing your experience and strive to make it an even better one by constantly making improvements to our product. Stay tuned for the new updates!
I just install this app,it looks good,i think is very easy to use it,my web looks very good wiyh this app.
We are glad to know you have had a good experience with our app so far and would love to help make it a great one. We are always here for you if you need any guidance. Feel free to contact us at feedback@searchanise.com. Thank you so much for sharing your review!
Fantastic smart search App. Fully customizable and so easy to integrate and set up. Highly recommend this feature for your website and App.