Omtaler (1 681)
Raffiner
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Etter vurdering
Very happy with the way the app works and with the support of the team. Truly impressed by their dedication to make the search the best that it can be. Certainly recommend.
Thank you very much for your kind review! We are thrilled to see you're enjoying our app and communication with our support team. It means the world to us!
Feel free to contact us anytime.
Best wishes,
Searchanise team
Very pleased with the capabilities and performance of the app. Likewise, the support team is very responsive and timely in helping with questions!
Thank you for your wonderful feedback! We're thrilled to hear that you're pleased with both the app's performance and our support team's responsiveness. If you ever need further assistance, don't hesitate to reach out, we're always here to help!
Best regards,
Searchanise team
They have been a game changer for us! Thank you all.
Thank you for your fantastic feedback! We're thrilled to hear that we've made such a positive impact on your store. If you ever need anything, our team is here to support you!
Best regards,
Searchanise team
What an incredible app and company with incredible people like Sophia M.
Their app was my third attempt to add a sort and filter to my store and it was proving difficult and tedious a task but Searchanise has totally solved my problem and more.
What best is that I needed custom code adding to make a change to my collection and, on a Saturday, I got a reply within minutes with the custom code snipped I needed to add which I've implemented and worked first time!
You don't experience this level of service everywhere so I'm grateful and impressed - Highly recommend this app and company, thanks you Sophia!
Thank you so much for your kind words! We’re thrilled to hear that Searchanise has solved your needs and that Sophia was able to provide quick and effective support. Your recommendation means a lot to us! If you need any more assistance in the future, feel free to reach out.
Best regards,
Searchanise team
DO NOT INSTALL!
this app has so many bugs and the customer support is useless scammers
this app is should be taken off the Shopify store!
Hello,
We are sorry we made such a negative impression on you and we are devastated to see you consider our company to be scammers. Even though we indeed catch some bugs in our product, our development team is always ready to fix them as quickly as possible.
It's also sad to see you consider our support team useless. We were indeed facing a high load of tickets at the time of your review. However, we greatly appreciate your feedback on this matter. We fully understand that support is one of the most significant business features. In light of this, we hired more support agents and had team training to improve our service quality. Now our team is bigger and stronger so feel free to contact us anytime you have questions. We will make sure to help you faster this time and provide you with the customer service you deserve!
Best wishes,
Searchanise team
The app distorts all product images on mobile. Their team won't help me. We pay hundreds of dollars a month for what?
Hello,
It's very sad to hear you faced this mobile image issue! As we informed you via email, it was caused by the theme code and our developers fixed it for you. Please let us know if you still need our assistance.
As for the fact that we didn't help, we are very sorry for not fixing it faster! At that time, we were experiencing a high load of tickets. However, we do understand that helping clients faster is crucial to any business. And we have great news: we hired more people for the customer support team and organized training activities to improve our service. Additionally, we have made our chat support available 24/7. Feel free to contact us there through our admin panel or via email at feedback@searchanise.io.
Best wishes,
Searchanise team
Great support from the Searchanise team. I've had the app on my store for some time anow and Elijah helped me with layout issues when I changed to a new theme recently. Super-fast response and quick resolution
Thank you for sharing your experience! We’re glad to hear that our team could assist you with your theme transition and quickly resolve the layout issues. Providing helpful and efficient support is important to us, and we're happy it made a difference for you. If you ever need further assistance, feel free to reach out.
Best regards,
Searchanise team
Excelente soporte. Un app que vale la pena tener. En nuestra tienda con muchos SKU's funciona muy bien.
Thank you for your feedback! We're glad to hear that the app is performing well for your store. It's also great to know our support team met your expectations. If you ever need assistance, we're here to help!
Best regards,
Searchanise team
It is a great app with many features to make it exactly what you need.
Showing results from products, pages & blogs in a clear modern way
Excellent & fast customer service
Leo
lollygag.co
Thank you for your feedback! We're thrilled to hear that you find the app’s features valuable and that it meets your needs. It's great to know that our customer service team has provided you with excellent and prompt support. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
The Searchnise App is an excellent tool on our website, and the support team accommodated us with the requested customizations. Excellent and highly recommended!
Thank you for your kind words! We're delighted to hear that the app is serving your needs well and that our team could assist with your customizations. If you need any further assistance, feel free to reach out. We appreciate your recommendation!
Best regards,
Searchanise team