Recensies (1.686)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 15 april 2020

the app is amazing to use. however i sent 4 emails for support and i got no reply.. are you still supporting ?

Kuwait
Koeweit
Ongeveer 5 jaar gebruiken de app
Bewerkt 6 oktober 2020

If you need an advanced search capability and you are on a tight budget, there is no better Shopify search solution than Searchanise. It has many of the Enterprise Search features found on the premium search platforms but at a fraction of the cost. Their technical team will help you integrate Searchanise into your website, and any technical / theme integration issues that arise are typically resolved within 24-48 hours. I highly recommend this capable search solution to my fellow Shopify store owners.

Motion RC
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Bewerkt 17 mei 2020

We just can say that this app (I prefere to call it a platform) is just brilliant. It helped us to optimize our store in so many areas and we were able to replace or cover the functionality of several other apps.

I would give it 10 Stars if possible!!

And the customer support is highly excellent. The are responding on the same day sometimes even immediately and on weekends. They really helped to answer questions quickly, but more important to help us to really customize everything towards our requirements. Thanks to Alexey here but also to the developers taking action in the background.

Smart search is really smart in many ways. First it comes with auto completion, error correction and suggestions that really work. And they are highly contolabe and can be customized. This is supported by really great anakysis tools. The search widget is also very nize looking and highly customizable (also using custom CSS).

But then it comes: You can also setup a filter with many product options, like product type, vendor, all variants and many more. No need to tag youre products, it does it automatically and again is highly customizable (including color swatches).

The result pages again look already great and can again be customized. But not even this. You can also use Searchanize to replace the collection pages. Due to the capabilities to again customize the look and feel to youre brand I'm now completely independent from how the different themes are doing this.

And then Searchanise also provides cross & up-sell widgets where you can decide where you want them to appear (including best sellers or customers also bought).

Also the product results are actually sensitve to the behavior of a customer and how she/he is navigating through yor store. So customers very likely see/find what they are interested in (at least this is our experience).

There would be much more to say ...

Thanks to the Searchanise team for doing an amazing job and I'm curious about their next steps!

I would like to extend my review: After using the App (platform) now for over half a year I can just confirm what I have written and we are still more then happy and amazed about the possibilities and quality.

Now I want to extend the review to also emphasize the fantastic support the team of Serachanise is providing. We had many requests in order to customize the look and feel but also request to get additional functionality and content (which required coding from Searchanise's development team).

The support team always answered within few hours either providing solutions immediately or trying hard to get more complex requests done as soon as possible. Even for the more complex development tasks we received a solution generally between 1-3 days - which is just amzing!

And I want to highlight that this was always done in a very friendly way always showing me that they are really willing and happy to help their customers. So a very special thanks to the support and development team (and to you Alexey!!!) for your great help and efforts.

Again I would give 10 Stars for the support and development team.

Reitsport Wüst
Duitsland
Ongeveer 5 jaar gebruiken de app
Searchanise heeft geantwoord 28 oktober 2019

On behalf of the whole Searchanise Team, we would like to thank you for sharing your great experience in this amazing review!
We are quite thrilled to receive all the praise and we'd surely give you 10 stars in return for taking the time out to write in detail about all that Smart Search and Instant Search has to offer. And we agree with you it would be fair to call it a Platform for being a solid all-in-one solution.
We are proud to have you onboard and are looking forward to continuing with the same great relationship in the future! Cheers!

Bewerkt 11 april 2019

This app really is a great addition to our website & the support team at Smart Search & Instant Search is a great help

Scent Fill
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
7 juni 2019

This app is amazing! We have a huge catalog of products that is always growing so this was a must for giving our customers easier navigation both while browsing through collections and while searching for specific products using the search bar. The developers are super responsive and helped us get everything in order right away when I reached out. Not to mention, the above & beyond functionality allowed us to delete other apps that we were already paying for so it pretty much paid for itself! Very highly recommended.

-CaliConnected.com

CaliConnected
Verenigde Staten
Bijna 5 jaar gebruiken de app
Bewerkt 16 augustus 2019

Ya llevo usando la aplicación durante un año y la verdad me ha funcionado bastante bien, me gusta mucho la velocidad de respuesta.

330ohms
Mexico
Bijna 5 jaar gebruiken de app
15 mei 2023

Amazing support! They literally solve everything and very quickly. This must be the most reliable support I have ever worked with. The application is amazing, very easy to use and so many features included.

Loolia Closet Jordan
Jordanië
Bijna 5 jaar gebruiken de app
Searchanise heeft geantwoord 16 mei 2023

What a high praise! We are deeply grateful for your willingness to describe both your customer service experience and your opinion on the app functionality in this review.

Please make sure to contact us anytime you need help. We are always ready to provide it!

Best wishes,
Searchanise team

Bewerkt 3 september 2019

I installed this app for all my shopify stores. :)
The best search app for any Shopify store! Highly recommended. Customer support is great! Thank you

Perfume Philippines
Filipijnen
Bijna 5 jaar gebruiken de app
Searchanise heeft geantwoord 3 september 2019

Thank you so much for your business and for leaving this great review.
Our support was thrilled to hear your kind words!

Bewerkt 12 juni 2019

Having worked on large WooCommerce, Magento and Shopify stores in the past, this is hands down the best search app I've ever used.

Having gone from Algolia on Magento 2, to using this app, I am simply blown away by how easy this is to setup and the level of control you have. It just works out of the box on our premium Shopify theme, and is so user friendly. I was expecting to at least have to edit the theme liquid files to replace the existing search fields, but I simply installed with a few clicks and configured the filters and search criteria, excluded some landing pages and off it went.

In contrast, it took developers weeks to get Algolia functioning properly on our Magento website, and it still broke (although to be fair the issues were Magento related, indexing breaking, bugs etc).

Lil Packaging
Verenigd Koninkrijk
Bijna 5 jaar gebruiken de app
19 december 2019

This app has made searching for products within our store so much easier for our customers, which has lead to increased sales. I wish we installed it earlier!
The app has so many features that can be changed to suit your store and the developers are super quick to reply to any questions.

The Lock Shop
Australië
Bijna 5 jaar gebruiken de app
Searchanise heeft geantwoord 20 december 2019

What a great review! Thank you. Knowing you've achieved great results with our app is the best we could hope for. Wishing you continued success and even more sales!