Recensies (1.692)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 2 januari 2021

It's still a nice alternative to improve the abysmal default search of Shopify at a great price. But how they handle plans are... not good. Not good at all. This is the second time we've been prevented from using the app because we need to change plans. The last time, we had added a few more products and gone over the limit - fair. But we had paid yearly in the past on a lower plan, and had to keep paying yearly and whatnot. This time around, we had to upgrade our plan after getting Plus. And it seems to only be annual options available, which sucks since we are now planning to leave Searchanise in favor of more customizeable and accurate alternatives. Searchanise has started to slow our site a bit, search results can be weird, and the look and feel doesn't feel native to our store at all, even with CSS. We now need a faster option with more customizeability, and I refuse to upgrade to a more expensive plan on an annual basis to be able to export our data and settings. New Conclusion: A nice and affordable upgrade to the default Search of Shopify with some nice advanced functionality at the given price point, but not for enterprises. Search and navigation are some of the most important aspects of an ecommerce store, and is worth paying for. *Old review below*
Exceptional app. Probably one of my favorite apps in Shopify so far. Very versatile, works right off the bat, easy to customize, and works and looks great. Bonus for great stats too! I had a quick question when tinkering with it in the weekend, and the support team quickly helped me sort things out. There's no secret the default search in Shopify sucks, and this app takes it right to the opposite and makes it amazing instead. A must-have app for any serious webshop with a fair share of products. Only potential drawback I would say, is that I cannot access the html to make the product view look and feel completely like the rest of our store.

Hyttefeber
Noorwegen
Ongeveer een jaar gebruiken de app
Searchanise heeft geantwoord 9 januari 2020

Thanks so much for this awesome review! We are grateful to be the top choice app and proud to be considered a must-have solution. Really appreciate your feedback. It means a lot!

11 juni 2021

I like the app, but we had a significant drop in speed on our shop, from 28 to 19, due to this app. I wrote to you about this to find out if there are any solutions, but I still haven't had an answer. If there is no improvement, I will have to delete the app.

Les Mauvaises Herbes
Canada
10 maanden gebruiken de app
Searchanise heeft geantwoord 17 juni 2022

Hello,

Thank you for taking the time to share your feedback with us! We are sorry to see you had issues with using our app in your store. We totally understand how speed is important in terms of user experience.

As far as we see, we addressed it via email. In case you still need any assistance on this matter, feel free to let us know.

Best regards,
Searchanise team

9 april 2018

App used to work great. Recently I noticed many of my items were not displaying when searching for our SKU. I was basically told - the platform our search is built on has trouble searching for numbers.

So it is a search app that is not able to search. Go figure.

It has a lot of great features and is pretty robust. However this limitation is mind-boggling, and their response made absolutely no sense. Especially since it worked perfectly fine just a few months ago.

It displays 3 of 11 results when searching for the part number in every instance. Very frustrating. Whatever change they made essentially made the app useless for us, as part number is a major way we search for our store. The native search built into shopify works fine, but somehow this paid app can't do even this basic search.

I will be deleting and looking for another alternative search that can actually do a search.

Expression Tees
Verenigde Staten
9 maanden gebruiken de app
Bewerkt 10 augustus 2022

Thought this app had great functionality. We have been using it for months and their support is always responsive. Unfortunately, they did a plan change and we did not realize so we did not select a new plan before the deadline. It is not like we canceled and forgot to turn the app off, they just changed their plans and left us hanging. Instead of reverting back to our normal collection page, this app just acted like our free trial was up and hid all of our products. Even if it was a trial, this app should revert back as if the app was not installed, and not just display nothing on the website!!! We lost out in $1,000s of dollars in revenue while our website was down. This can not be an acceptable way for this app to work. Updated - App developer contacted me and explained why it stopped working. Until they figure out a way to just "disable" the app when a trial ends instead of rendering collection pages useless, I would be very careful.

Golftini
Verenigde Staten
7 maanden gebruiken de app
Searchanise heeft geantwoord 10 augustus 2022

Hello,

We are very sorry to see you faced this problem! We totally understand how huge it is.

As you contacted us via email as well, we made sure to explain this whole situation to you in detail there. In short, it was all caused by the fact that Filters on collections are set up via HTML files of your theme.

Still, the problem itself was crucial and we understand your frustration. We will consult with our team to find a way to prevent such cases further. Even though it was a negative experience for you, we'd like to thank you for letting us know about it so we can improve our functionality.

If you still have any questions about it or anything else, feel free to contact us via email.

Best wishes,
Searchanise team

Bewerkt 12 oktober 2019

Thank You for Yours app It's amazing. I like to use it to my website, I hope just to add SEO optimization to apps.

Bien-etre E-shop
Marokko
5 maanden gebruiken de app
Searchanise heeft geantwoord 16 oktober 2019

Thank you for choosing Searchanise. It is great to hear you find our app amazing! We appreciate you sharing your experience and strive to make it an even better one by constantly making improvements to our product. Stay tuned for the new updates!

14 oktober 2018

I wish I was able to upload photo with the communication with the company. By far one of the worst when fixing complicated situations. I gave them a three since they tried, but the app search result was not targeting search terms, hence it wasnt ever close. I would search for picasso and it would give me grant wood for and 20 differnt artist not even close to the artist or the artist style. In addition, it slowed down my store by over 1000 b, and has render blocks, and js script that google is hurting my seo and not being seen by google, bing and yandex...so, the app needs to work on these things, I asks for solutions and they gave me some excuse....you make your decision. I rather pay 100 for a search app to better seo then hurt my seo....oh, then I started getting moblie app incompatibility that was taking to long to fix. To many issue, now it 4th quarter....60% of my business comes from mobile.

The Art Gallery Shop NYC
Verenigde Staten
2 maanden gebruiken de app