Recenzje (1 633)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 91% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
Edytowano 10 sierpień 2022

Thought this app had great functionality. We have been using it for months and their support is always responsive. Unfortunately, they did a plan change and we did not realize so we did not select a new plan before the deadline. It is not like we canceled and forgot to turn the app off, they just changed their plans and left us hanging. Instead of reverting back to our normal collection page, this app just acted like our free trial was up and hid all of our products. Even if it was a trial, this app should revert back as if the app was not installed, and not just display nothing on the website!!! We lost out in $1,000s of dollars in revenue while our website was down. This can not be an acceptable way for this app to work. Updated - App developer contacted me and explained why it stopped working. Until they figure out a way to just "disable" the app when a trial ends instead of rendering collection pages useless, I would be very careful.

Golftini
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Searchanise odpowiedział(a) 10 sierpień 2022

Hello,

We are very sorry to see you faced this problem! We totally understand how huge it is.

As you contacted us via email as well, we made sure to explain this whole situation to you in detail there. In short, it was all caused by the fact that Filters on collections are set up via HTML files of your theme.

Still, the problem itself was crucial and we understand your frustration. We will consult with our team to find a way to prevent such cases further. Even though it was a negative experience for you, we'd like to thank you for letting us know about it so we can improve our functionality.

If you still have any questions about it or anything else, feel free to contact us via email.

Best wishes,
Searchanise team

22 luty 2021

A+ search app. Our theme did not come with a very good default search. Installed this and was shocked how seamlessly it integrated, even with our theme being highly custom. Very impressed

Canada PEScience
Kanada
7 dni korzystania z aplikacji
Edytowano 17 maj 2020

We just can say that this app (I prefere to call it a platform) is just brilliant. It helped us to optimize our store in so many areas and we were able to replace or cover the functionality of several other apps.

I would give it 10 Stars if possible!!

And the customer support is highly excellent. The are responding on the same day sometimes even immediately and on weekends. They really helped to answer questions quickly, but more important to help us to really customize everything towards our requirements. Thanks to Alexey here but also to the developers taking action in the background.

Smart search is really smart in many ways. First it comes with auto completion, error correction and suggestions that really work. And they are highly contolabe and can be customized. This is supported by really great anakysis tools. The search widget is also very nize looking and highly customizable (also using custom CSS).

But then it comes: You can also setup a filter with many product options, like product type, vendor, all variants and many more. No need to tag youre products, it does it automatically and again is highly customizable (including color swatches).

The result pages again look already great and can again be customized. But not even this. You can also use Searchanize to replace the collection pages. Due to the capabilities to again customize the look and feel to youre brand I'm now completely independent from how the different themes are doing this.

And then Searchanise also provides cross & up-sell widgets where you can decide where you want them to appear (including best sellers or customers also bought).

Also the product results are actually sensitve to the behavior of a customer and how she/he is navigating through yor store. So customers very likely see/find what they are interested in (at least this is our experience).

There would be much more to say ...

Thanks to the Searchanise team for doing an amazing job and I'm curious about their next steps!

I would like to extend my review: After using the App (platform) now for over half a year I can just confirm what I have written and we are still more then happy and amazed about the possibilities and quality.

Now I want to extend the review to also emphasize the fantastic support the team of Serachanise is providing. We had many requests in order to customize the look and feel but also request to get additional functionality and content (which required coding from Searchanise's development team).

The support team always answered within few hours either providing solutions immediately or trying hard to get more complex requests done as soon as possible. Even for the more complex development tasks we received a solution generally between 1-3 days - which is just amzing!

And I want to highlight that this was always done in a very friendly way always showing me that they are really willing and happy to help their customers. So a very special thanks to the support and development team (and to you Alexey!!!) for your great help and efforts.

Again I would give 10 Stars for the support and development team.

Reitsport Wüst
Niemcy
7 miesięcy korzystania z aplikacji
Searchanise odpowiedział(a) 28 październik 2019

On behalf of the whole Searchanise Team, we would like to thank you for sharing your great experience in this amazing review!
We are quite thrilled to receive all the praise and we'd surely give you 10 stars in return for taking the time out to write in detail about all that Smart Search and Instant Search has to offer. And we agree with you it would be fair to call it a Platform for being a solid all-in-one solution.
We are proud to have you onboard and are looking forward to continuing with the same great relationship in the future! Cheers!

Edytowano 12 listopad 2020

We know that you don't have an integration with the Wishlist app. However, the Flits developer team wants to talk to you on this issue and they are saying they can solve this issue by coordinating with you. Earlier also we were using your theme along with searchanise but did not face this issue. We along with Flits are waiting for your reply for the Last 2 days but no revert. Ticket #109768

JoyGlobal
Indie
6 miesięcy korzystania z aplikacji
Searchanise odpowiedział(a) 16 listopad 2020

Hello,

Thank you for leaving your feedback for us. We understand your concern and are really sorry that such a delay occurred.

We replied in the mentioned ticket and cc'd the Filts team. We'll be happy to answer all the questions the team has and discuss how their app can be integrated with Searchanise.

We will be looking forward to the reply in the corresponding ticket and are hoping that our cooperation will bring the desired result.

All the best,
Searchanise team

Edytowano 17 czerwiec 2018

excellent so super and easy to use recommend 100% didn't even wait for trial to end to sign up

Xlr8
Australia
7 miesięcy korzystania z aplikacji
5 sierpień 2016

Review for https://www.yourdiabeticsupplier.com -
This website search app is useful and definitely priced affordably compared to a few of the other top "Search" apps. It has a lot of customization features on the back end and another great thing is that the format in which it lays out the search results is a plus because it gives a lot of different filter options for the visitors. It suggests the correct products and also has its own algorithm based on previous searches and relevant pages/categories. It has definitely helped my site and with visitors converting to customers.

Yourdiabeticsupplier
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
15 lipiec 2017

Awesome app! It made search box much smarter. Thank you so much!

Konni39 Vn
Wietnam
7 miesięcy korzystania z aplikacji
Edytowano 14 maj 2019

Our visitors at beyou-jewelry.com can now find their items faster since its a larger catalog. Without Seachanise we wouldnt have such a great usability. Easy to setup and super responsive Team when it comes to custom changes or help in any areas. You get a lot of value for the price you pay. Thanks guys and keep the good work ongoing.

BeYou-Jewelry
Szwajcaria
7 miesięcy korzystania z aplikacji
13 listopad 2018

Now my store works like Amazon with custom filters and magic instant search with suggestions. That is all I wanted to get from search app. I have been using Searchanise for less than one month and can’t say anything about conversion raise, I hope it will increase as these guys promise. I recommend this app for every Shopify merchant.

Planethair
Włochy
7 miesięcy korzystania z aplikacji
Edytowano 9 wrzesień 2019

Esta app me ayuda a agilizar y dar mejores búsquedas a los usuarios que visitan mi pagina online y la facilidad sin complicaciones para automatizar todo por esto gracias.

malltor
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Searchanise odpowiedział(a) 9 wrzesień 2019

Thank you so much for sharing your review. Your recommendations mean a lot to us. Our team is dedicated to providing you and everyone else choosing Searchanise with only the best there is to offer, so we'd love to know what we can do to help make our solution work the best for your business. Please contact us at feedback@searchanise.com We are always happy to address any of your concerns.