Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
9 kwiecień 2020

I just installed this app today and will be testing it, but so far no complaints and the store search results I have tested are awesome. Will update once I have had ample time with it.

The Good Vibes Well-being and more
Stany Zjednoczone
26 dni korzystania z aplikacji
30 kwiecień 2018

Very Powerful & Amazing App. A must have for an eCommerce store.

Wishfactory Co
Indie
26 dni korzystania z aplikacji
11 lipiec 2022

The functionality is great, the filtering and searches are much more powerful than the native themes and the cost is very reasonable. The support I've had from Stacy has been above and beyond - she's been willing to work together with me (and by herself) to get exactly the look we wanted. Thank you!

Atlas Records
Wielka Brytania
26 dni korzystania z aplikacji
Searchanise odpowiedział(a) 15 lipiec 2022

Hello,

Thank you from the bottom of our hearts for sharing this glorious review with us! We will continue improving our functionality to never disappoint you.

By the way, Stacy was indeed delighted to read your kind words about her work. Thank you once again and please never hesitate to contact us if any questions arise.

Best wishes,
Searchanise team

24 maj 2022

I really, really like this search app! I was frustrated with the built-in search feature for my store, and this one "brings to life" searches for my products. Lots of options for filters and appearance.

Dermatoscopes.com
Stany Zjednoczone
25 dni korzystania z aplikacji
30 kwiecień 2019

Great app!

Canadian Play Outlet
Kanada
25 dni korzystania z aplikacji
Edytowano 23 maj 2019

Great app! It is a very nice free solution to a problem that many charge large amounts for. I am glad this exists and the developers are working hard at it.

samuraikitchen
Stany Zjednoczone
25 dni korzystania z aplikacji
Edytowano 1 wrzesień 2022

Previously, I would have given this app 3.5 to 4 stars. However, after putting in months of work installing and configuring it, Searchanise increased the price of our plan by 400%. That's right: 400%. The exorbitant and abrupt price change feels like a bait and switch. Searchanise only gave a week's notice of the price change. Changing search apps (or changing a theme to avoid the need for a search app) is not something that can be accomplished in a week or so. Accordingly, we felt like Searchanise was extorting us with the abrupt price change. They were essentially saying: "Pay 400% more or we'll break your webstore". Moreover, the app has significant problems with its search algorithm, which is the key feature we required from it. The Searchanise algorithm has difficulty identifying variations on the same word. For example, we sell pom poms as a craft item. But the app is not able to recognize variations on that term. If a customer searches for pompom, pom pom, pom-pom, pompoms or pom-poms, the app will not return search results that include items containing the term "pom poms". The app includes a synonym function that purports to allow you to manually define related terms to correct deficiencies in the algorithm. Manual programming should not be required for a search algorithm to treat such similar terms as synonyms. Moreover, the synonym function in the app does not work properly. We have tried at length to use the synonyms function to resolve problems with the app's search algorithm, but the synonym function produces undesirable, inconsistent and unpredictable results. It changes the order and contents of search results in really unpredictable ways. We have read all the literature that Searchanise has provided on the synonym function, so we are aware of all the guidance on its use. Despite this, we have largely had to discontinue using it because it produces such inconsistent and unpredictable results. We have had to resort to using tags and revising our product descriptions to try to capture common variations on search terms to make up for shortcomings in the app's algorithm. That is very time consuming and should not be required. The fact that the app has difficulty recognizing the singular and plural form of words as synonyms is particularly problematic (eg. pompom and pompoms). So, before considering using this app, beware of its functionality shortcomings and the risk of exorbitant price increases instituted on short notice after you have spent days, months or years trying to configure the app.

Midoco Art & Office Supplies
Kanada
Około 2 lata korzystania z aplikacji
Searchanise odpowiedział(a) 29 sierpień 2022

Thank you for your detailed feedback. We are truly sorry to see you disappointed in our app!

The last thing we wanted is to make an impression of our clients being forced to sign up at the new rate. It truly wasn't our goal at all and we are sorry if we made it look this way.

As you also contacted us via email, we already addressed your points in detail there. Still, we would like to let you know that we made sure our clients received several letters about the price change. If you indeed got only one notification a week before, please let us know via email. We will investigate it.

Regarding the search issues you faced, we'd like to note that we apologize for this whole manual process being necessary. We understand that it can be very frustrating so our development team got your feedback on this matter. If you still experience those issues and they are not fixed manually, please provide us with details via email. We will be glad to help and do all we can to make this process easier for you.

We hope that the offer we made via email will make you consider staying with us because we would really not want to lose you as a client. Yet, we will respect your decision whatever it may be. Let's stay in touch!

Best wishes,
Searchanise team

3 wrzesień 2021

This has brought a much nicer user experience to searching through our expanding product range.
The customer support is amazing, with quick response and expert assistance.
We where easily able to implement and adjust to suit our needs Highly recommended.

Little Toy Tribe
Australia
25 dni korzystania z aplikacji
Edytowano 16 listopad 2021

Not usable for complex product names + Slow support: The support takes forever and they answer with a default message stating that they have an above average number of requests to excuse themselves for it. Its been this way for a year now and it usually takes around 4-5 days to receive a reply, which is unacceptable given the size of our business.

Motionparts
Niemcy
Prawie 2 lata korzystania z aplikacji
Searchanise odpowiedział(a) 16 czerwiec 2022

Hello,

We appreciate your willingness to share your feedback. We are sorry we left such an unpleasant impression!

We indeed used to have problems with a hugh volumes of requests. So, we understand your frustration. Luckily, now we respond much faster and we plan to keep it up.

As we see, your recent emails were addressed in time. Feel free to contact us again with any questions or queries. We will be glad to help!

Best wishes,
Searchanise team

16 sierpień 2020

The searcg is amazing, it finds basically any matching or similar word displaying product photo and info. Haven´t seen the conversion yet but I´m pretty sure it will help. We find it somewhat expensive paying monthly.

9lunasshop.com
Panama
25 dni korzystania z aplikacji