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Awesome communication and customer service from Anastasia who helped out with some of the issues we were having making our search more accurate. The app has great functionality and a lot of customizability, would definitely recommend it.
Glad to know that we were able to tailor our app to suit your store best! If there is anything else we can assist you with, you know where to find us :) Thank you for choosing Searchanise!
Best regards,
Searchanise team
Good service. When you ask for more details. They make it great :)
Hello,
Thank you for taking the time to share your feedback. We appreciate it a lot!
Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.
Please do not hesitate to reach out to us again. We will do our best to help.
Best wishes,
Searchanise team
Fantastic app, works exactly as described. Installing was easy. Well worth it.
I have been using the Smart Search Bar & Filters by Searchanise for several years and they have made some great improvements. I hope that they can continue to improve the software. Support has helped me resolve several issues in a timely manner.
BuyExcelTemplates.com
Hello,
Thank you for taking the time to share your feedback with us. We are very sorry to see you dissatisfied with our app.
As far as we can see, we sent you a reply via email where we requested access to your store for investigating and fixing the filter counts issue. If the problem still persists, we will be glad to hear again from you and finally fix it.
All we want is for you to successfully use our app and benefit from it.
Best regards,
Searchanise team
We have used this app for about a year now. Should have had it much earlier. We sell parts for atvs and scooters. One of the key things this app does for us, is to help our customers spell "carburetor" for example. It never occurred to me we were losing sales because people can't spell. It has several wonderful features including analytics showing you what most people search for on your site, and what people are searching for and can't find. Would download this app again.
What an upgrade to the search bar.
We've been using the Searchanise app for over 2 years and absolutely love it! This is a no-brainer for any ecommerce store. A+++ service from the support staff. ~TheHobbyWarehouse.co.nz~
Thank you from the bottom of our hearts for this feedback! We truly appreciate your loyalty. Now, all we aim to do is only improve our product to make sure you're always confident in your choice.
Best wishes,
Searchanise team
Fantastic app and amazing support. Resolved a minor issue within the hour. Does what we need and more. Highly recommended. Excellent
We couldn't be happier to hear you've had such a great experience with our service! Thank you for choosing Smart Search and Instant Search and sharing this review!
The app is amazing and the team behind it as well! We use this app to exert greater control over our search results.
Great app.. www.westcoastvapesupply.com uses it and so does www.superstrain.com works great. It's really nice the way toi shows up..
Thank you very much for your kind words! As we understand, you're using our app on two of your stores. If so, it's a great bonus.
Feel free to let us know if you need help with anything. We are always here to help!
Best wishes,
Searchanise team