Searchanise Search & Filter , 1 606 recenzji
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I love you guys, I never love anyone in the whole world the way I love you guys. My life without you is just lost without being found.
Thank you.
Very happy with this app so far. Does exactly what we need it to do. Shame that Shopify's own Search Tool isn't nearly as effective, but at least there are great apps like this to fill the gap.
www.gazebospareparts.co.uk
Excellent value, functionality, speed, customizability and most of all: top notch support by the developer team. Highly recommended!
Hello,
Another top notch thing is your review here! Thank you very much for taking time to share it, we are happy to know we are useful for your business.
Feel free to let us know if any other queries appear. Our team is always here for you!
All the best,
Searchanise team
A really disappointing experience from start to finish. During a routine speed audit, our web agency discovered that Searchanise was causing our Shopify store to run much slower than it should, so we uninstalled the app and contacted the developer to request a refund of our annual subscription. Several days later, there’s been no reply whatsoever from Searchanise. Poor performance and poor customer service - the worst of all worlds!
Hello,
Thanks a lot for sharing feedback with us. We are sorry to know that we have made such an impression on you.
Unfortunately, our support team has been overwhelmed lately. We are terribly sorry that we had to make you wait. Anyway, we did our best to improve the response time of our support team and we hope that such delays won’t appear again.
Regarding the issue with store speed, all the Searchanise scripts are loaded asynchronously, so it shouldn't affect overall performance. However, if you face any difficulties with that again, please let us know. Our whole team will be happy to find a solution for you.
Best regards,
Searchanise team.
integrates and works seamlessly and perfectly. make navigation across all tags user friendly. team support highly responsive and knowledgable. reliable and robust app.
I had a hard time getting this app to work with my shop but the support team walked me step by step to make it work for my shop! I'm super excited to have this tool in my shop!
Works perfect and best part is that the price is right Search, Filters, Related Products Merchandising perfect.
AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am highly satisfied with the quality of this app and its features. It has allowed a new benefit to my customers and for that I am grateful.
We used this app for almost 3 years and now they are trying to charge us 5 times more per monthly fee. We have found other search apps which charge a fraction of the cost and will be moving our business to another app. I would not recommend this app if you are planning to grow your business and this app will try to squeeze as much out of you as they can. They have tried to threaten us a few times with price increases. We also had horrible customer service from their rep Olga Skalkina. I guess its time for us to go to another 5 star rated search app, luckily there are many on the shopify app store!
Thank you for taking the time to write this review. We are sorry to hear you have felt threatened, however it seems what you are describing were the two standard notification letters in regards to the number of products in your store exceeding the limits of the subscription plan.
When you first signed up with our service in June 2018, the number of products in your store was within the 20-50 thousand range. At the moment this number is 1 722 493.
For the past 6 months, we have been negotiating the cost of the service plan for you. However, despite such significant growth of your store inventory, you were not ready to pay for a corresponding subscription. The whole time we had to increase the use of our resources to ensure the appropriate quality of search in your store. We are very sorry to know that rather than arranging to pay the correct price you prefer manipulating with a negative review.