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Completely changed our site searches- the auto-populated search suggestions and the thorough way it pores through our thousands of products is amazing. Cannot recommend this app enough!
This is truly one of the best search tools that I have found. I really needed one that had synonym capability and meaningfull suggestions and this did the trick - really excellent tool!
I have been using this app for a while. A load of configurable features but very unreliable indexing. All of a sudden collections stop showing products that hundreds of products. No way someone can run a store with this App. Complete waste of time and money. And not a very good customer service either, If I am facing major issues one more time, I will cancel, raise it with Shopify and do whatever needed to get my money back. Please stay away from this App.
We are really sorry to hear that you have faced such issues with indexation. The team is investigating this problem and will try to find the best solution to fix it. We will keep following up with you via our current email thread.
Love it, works fantastic! Our patients are able to find hard to spell products MUCH easier now with this app. Supplements often have strange names :-)
We have generally been very happy with our experience. We use Smart Search on 4 websites, and it has always done the trick.
Hello, thank you for your feedback!
It is nice to know that our app has worked well for you, especially because you use it in several stores. We will do our best to improve it even further!
Best regards,
Searchanise team
Love the service and powerful features. No problems since installing over a year ago. Highly recommended.
Great app, must have for stores with 500+ products fffgfdgdfgadfgadhadfgadhadfhbadhadfhadfhadfhadhfbdadfhad
This App is the best Search app on the market.
Customer service was very prompt and extremely quickly to help.
The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, jumping in to quickly resolve an issue that turned out to be unrelated to the app.
Thank you very much for taking your time and leaving us a review!
We will do our best to keep improving the onboarding process. Happy to know that your experience with other aspects of using our app was pleasant!
Best regards,
Searchanise team.
Quick and accurate help, that was easy to follow. My issues was solved straight away Thanks so much!
We appreciate your great review. Glad to hear everything has been resolved promptly. Thank you for your business!